Ritesh Kumar Email & Phone Number

Cheyenne, Wy, Us

Cheyenne, Wyoming, United States

Laiba TechnologyTeam Lead | Cheyenne, Wyoming, United States | Aug 2021 - PresentTechnical Recruiter - Arktron Software Solution Pvt Ltd (Laiba Technologies LLC) - NoidaSuccessfully sourced and recruited top IT and engineering talent.Utilized advanced search techniques on platforms like Monster, Dice, Techfetch, LinkedIn, and CareerBuilder.Demonstrated expertise in using ATS for efficient candidate screening.Coordinated with vendors to ensure optimal response for C2C job positions.Conducted recruitment for non-IT, engineering, and infrastructure roles.Promoted to Team Lead / Account Manager within six months, leading a team of 6 recruiters.Managed client accounts for industry leaders like Mphasis and HCL, understanding and meeting their specific requirements.Provided strategic guidance to the team in sourcing and screening candidates.Employed innovative strategies to market candidates' profiles, ensuring successful interviews.Cultivated strong client relationships, resulting in repeat business.

Noida, Uttar Pradesh, India

Technical Support SpecialistUNOSIS IT SOLUTIONS PRIVATE LIMITED · Noida, Uttar Pradesh, India · Jan 2016 - Aug 2021 · 5 yrs 8 mosKey Achievements:Provided exceptional technical support to US citizens for Microsoft and Mac operating systems.Diagnosed and resolved system issues, including virus and malware threats, ensuring seamless operations.Offered expert guidance on antivirus programs and network support to enhance customer experiences.Consistently exceeded monthly performance targets, resulting in multiple Employee of the Month/Year awards.

Ghaziabad, Uttar Pradesh, India

Sales RepresentativeK CUBE COMMUNICATIONS PRIVATE LIMITED · Full-timeJan 2015 - Jan 2016 · 1 yr 1 moGhaziabad, Uttar Pradesh, India · On-siteSales Representative - K Cube Communication (Global Hello India Pvt Ltd) - GhaziabadJan 2015 to Jan 2016Conducted outbound sales calls to a diverse customer base in New Zealand and Australia, promoting and selling international calling plans, resulting in increased revenue for the company.Demonstrated exceptional negotiation skills to secure deals and meet sales targets consistently.

Noida, Uttar Pradesh, India

Sales RepresentativeStar Touch India Pvt. Ltd. | Noida, Uttar Pradesh, India | June 2014 - January 2015 | 8 monthsAs a Sales Representative at Star Touch India Pvt. Ltd. (GlobalTelelinks) in Noida, I had the exciting opportunity to: Successfully sold international calling services to a discerning US customer base. Provided exceptional application support, ensuring a seamless customer experience. Consistently achieved and surpassed monthly sales targets, driving revenue growth for the company.

Delhi, India

Brand PromoterXylem India Pvt Ltd · Full-timeJan 2013 - Jun 2014 · 1 yr 6 mosDelhi, India · On-siteBrand Promoter - Xylem India Pvt Ltd (Hewlett Packard) - NoidaJan 2013 to Jun 2014Demonstrated and Promoted Excellence: Skillfully demonstrated and promoted Hewlett Packard (HP) products at diverse retail outlets, showcasing their quality and benefits to potential customers.Sales Achievement: Consistently achieved and even surpassed sales targets for HP premium products and printers, contributing to increased revenue for the organization.Customer-Centric Support: Provided essential software and printer support to customers, ensuring seamless usage and enhancing overall customer satisfaction.

Delhi, India

Brand PromoterEPSON INDIA PVT LTD. | Delhi, India | January 2012 - January 2013 | 1 year 1 monthAs a dedicated Brand Promoter at EPSON INDIA PVT LTD. (under the umbrella of IKYA Human Capital Solutions), based in Noida, I excelled in promoting and supporting Epson inkjet printers by:Successfully selling Epson inkjet printers, effectively communicating their features and benefits to customers, and driving sales growth.Providing essential technical support to customers, ensuring they had a seamless experience with Epson products.Consistently achieving monthly printer sales targets, demonstrating my commitment to meeting and exceeding sales objectives.