Ritesh Kumar Jha Email & Phone Number

Patna, Bihar, India

Bihar

Uttar Pradesh

Lucknow Area, India

Uttar Pradesh, India

Key Responsibilities Preempting and detecting fraud/major process deviations and providing solution to the crisis Coordination with department heads including Operation, MIS, HR, Audit, Recovery and Legal teamsSupervising key managers in concerned departments for handling the crisis and damage controlMajor AchievementsDetected the fraud case of Rs 3.8 lakh and lodged FIR against fraudulent staff in Kanpur areaDetected 20 cases of frauds involving Rs 16 lakh in 8 branches of MP and Chhatisgarh Resolved the strike of 35 field staffs spreading across 10 branches in Nagpur region

Bihar & Uttar Pradesh

Job Achievements:Contributed to initial launch of SKS operation in Bihar as a Field Assistant (Aug-06—Jan-07); worked directly for establishment of two branches (Hajipur and Danapur) in Vaishali and Patna districtsStarted two more branches (Tranportnagar and Bihta) in Patna district as Assistant Branch Manager (Feb-07—Jun-07) and built a quality portfolio of Rs 1.84 crore; sent to Chapra and Lalganj branches on deputation for handling of loot cases. Opened 4 more branches (Fatuha, Arah, Shahpur and Barh) in Patna and Bhojpur districts as Branch Manager (July-07—Mar-08) and built a quality portfolio of Rs 2 croreOpened 14 branches in Muzzafarpur, Darbhanga, Madhubani, Samastipur and Sitamarhi districts as Unit Manager (Apr-08—Aug-08) and built a quality portfolio of Rs 6 croreManaged a team of 140 staffs in 16 branches in 5 districts of BiharWorked (Sep-08—Mar-09) and responsible for two branches (Thakurganj A & B) in Lucknow region, transferred from Bihar for specific purpose of improving the quality of portfolio in the branchesDeveloped specific team (of 7 ABMs, 1 BM, 52 FAs, 5 FATs)of 65 staffs for management of 4500 arrear clients (PAR—75%) in these two branches; reduced 500 arrear cases within 4 months Transferred to Kanpur area (Apr-09—Aug-09) for resolving frauds and staff unrest, merged two branches and resolved the staff issuesConducted and participated in 14 small and big recruitments of field staffs with total recruitment of 750 candidates in BiharConducted 20 process training in Patna region and 6 in Lucknow region for field staffs and branch management staffs