Key accomplishmentsBusiness Process Transformation and Re-Designing end to end (covering customer discovery, acquisition, onboarding, servicing, and customer retention) Mobile and Web-Based trading application/Investment application for SMC and Stoxkart.Achieved 100cr+ revenue with successful launch of Autotrender, Telegram and multiple third-party investment projects. Direct UPI implementation based on third party API.Multiple Direct Payment gateway solutions (Razorpay, Pay U and Atom).Conceptualize, implemented and maintained lead management using Facebook, CRM solution, Telegram and Jio Chatbot for sales and Service this increased monthly new clients by 50%.Extensively worked in agile environments and implemented Scrum framework. Problem-solving and strategic solution designing skillsDemonstrated experience in building, delivering, and operating products and services in a consumer-centric space. Worked with the team members on day today challenges providing solutions to critical problems, production issues and helping in eliminating the blockers. Mentored, coached, guided & motivated team members to excel in their respective areas and to perform to the best of their abilities. Spearheaded weekly management meetings and provided status of all Projects thereby providing constant insights to take various critical decisions and decide product launch dates. Stakeholders ManagedInternal: Director, COO, Business, product & trading desk heads, Sales, financial modelers, trading ops, UI/UX & mobile team, testing team.External: Regulators, Major partner broker-dealers, Major data vendors, Tech vendors.

 Development (PL/SQL) of new features in the product and rectifying the bugs. Analyze database related and functional problems Moving database patches to the production environment Maintain defect logging process Handling MIS – defects logged. UAT setup and Application configuration Document all the regular processes for further references. Migration of Application to Production Setup after user acceptance Create query for alert system for all type of Jobs which is run at different time  Troubleshooting databases related issues. Handling user requests and Alerts. Manage third Party Applications. Managing QA, Staging and Production Environment