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Ritesh Kumar Tripathi is listed as MS Delivery Manager at Ericsson India Global Services Pvt. Ltd. at Ericsson India Global Services Pvt. Ltd., based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Ritesh Kumar Tripathi.
Ritesh Kumar Tripathi previously worked as MS Delivery Manager at Ericsson India Global Services Pvt. Ltd. and Performance Manager - Automated Operations at Ericsson India Global Services Pvt Ltd.. Ritesh Kumar Tripathi holds Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering from Up Technical University.
17+ years of work experience (11+ years with Global Customers) in Service Design, Service Operations, Service Delivery, Incident Management, SLA Management, Automation, Customer Support, Process improvement, Information Security & Business Continuity Management. Adroit in managing & leading teams with excellent execution capabilities. Proven track record for driving of 100% SLA/KPI achievement, Process Excellence, Delivery Excellence & Customer Satisfaction.Currently handling customer service operations of Zain Iraq customers & accountable for end-to-end IT & Telecom operations management, 2nd level technical support, service delivery, strategic improvement projects, customer relationship, Continual Service improvement, Process improvement, Information Security & Business Continuity Management, operational KPIs & SLA targets, budgeting, financial targets & annual savings.Earlier handled MBNL UK customers for 3UK & EE operators and supported them for network performance and availability, Incident Management, Service Delivery management, Customer Support, SLA/KPI achievement, Continual Service improvement, Process improvement, Information Security Management, & Business Continuity Management.
Listed skills include Bss, Gsm, 2G, 3G, and 20 others.
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Noida, Uttar Pradesh, India
1. Managing end-to-end delivery & 2nd level technical support of Cloud NFVi & Switches, OSS, multi-vendor RAN nodes, CS & PS Core nodes hosted on Cloud VMs.2. Managing Service Operations which provides operational, technical, and node/application supports to customer via call, chat, email & Trouble Tickets & resolution for node/application KPI issues.
Bengaluru, Karnataka, India
1. Managing performance and availability of multi-technology as well as multi-vendor networks and applications.2. Managing 24*7 shifts of technical support engineers and hands-on experience on leading team as Duty Manager of 24*7 shifts.3. Managing & Hands-on experience in Service Operations & Project Management processes.4. Responsible for achieving.
Chennai Area, India
Fault Management, Commissioning, Troubleshooting and 2nd Line Technical Support to Complete BSS Networks of T-Mobile USA i.e. NSN Ultra/Flexi/Flexi Multi Radio (FMR) BTS, (e) Node-B, NSN BSC3i/RNC, TCSM2i/3i.
New Delhi Area, India
O&M, Integration & Commissioning, Configuraion, Fault Management and Troubleshooting of Complete BSS Networks i.e. Nokia Ultra/Metro/Flexi BTS, Node-B, Nokia BSC3i, Nokia RNC, Nokia TCSM2i/3i, Transmission (ECI, Ceragon)
Asansol, West Bengal, India
Work & Technical Support on NSN BSC3i, TCSM2i/3i, Ultra/Flexi BTS. Commissioning & Integration of NSN S12 BSC & Ultra/Flexi BTS, External Alarm Testing & Call Testing. Change Deliveries (CD) & Software Upgradations (From S11 till S13) of BSC. GB over Frame Relay, GB over IP, OSS over IP and PCU Pooling on several BSCs. Rehoming of BSC & BTS. Configuration.
Dehradun, Uttarakhand, India
Work on Fault management (FM), Performance management (PM), Configuration management (CM) and Software management for BSS (Ultra/Flexi BTS, BSC3i, TCSM2i) Systems. Work on BSS Systems i.e. BSC3i, BTS and their Integration & Commissioning.
Quick answers generated from the profile data available on this page.
Ritesh Kumar Tripathi works for Ericsson India Global Services Pvt. Ltd..
Ritesh Kumar Tripathi is listed as MS Delivery Manager at Ericsson India Global Services Pvt. Ltd. at Ericsson India Global Services Pvt. Ltd..
Ritesh Kumar Tripathi is based in Noida, Uttar Pradesh, India while working with Ericsson India Global Services Pvt. Ltd..
Ritesh Kumar Tripathi has worked for Ericsson India Global Services Pvt. Ltd., Ericsson India Global Services Pvt Ltd., Nokia Solutions & Networks, !Dea Cellular Limited, and Nokia Siemens Networks Limited.
You can use AeroLeads to view verified contact signals for Ritesh Kumar Tripathi at Ericsson India Global Services Pvt. Ltd., including work email, phone, and LinkedIn data when available.
Ritesh Kumar Tripathi holds Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering from Up Technical University.
Ritesh Kumar Tripathi is listed with skills including Bss, Gsm, 2G, 3G, Gprs, Wcdma, Nsn, and Umts.
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