• A highly motivated, confident account manager with exceptional multi-tasking and organisational skills. Having experience of identifying the needs of the customers and of running and delivering sales and marketing campaigns for key clients. • After Sales Service for any client complaints • Research on Market trends by visiting Expo’s & checking online for new developments in market• Make sure that every area of the warehouse runs like clockwork. Ensure that customers receive the right product, in the right place, at the right time.• Coordinating, compiling, and presenting monthly sales report from all across India and presenting it to the higher management.• Closely monitoring the forex rate for creating competitive rates for all the products.

• Successfully transitioned the Audit & Compliance process from US in 2010.• Creating & completing the proposal for Cheque, ACH/BACS & Wire/CHAPS payments along with duplicate review.• End to End management of the Accounts Payable process including – Processing of invoices, payment runs, issue resolution, customer service and month end activities of USA & UK territories.• Working with Senior Management on resolving operational issues, appraising employees, devising development plan for employees entailing increased morale.• Coordinating with Client for delivering all the SLA’s.• Analysis of performance dashboard and identification corrective actions, process changes and improvement opportunities.• Work with the Quality Team to reduce error rate by doing root cause analysis and working out plans to mitigate errors.• Managing compliance with the Accounts Payable Key SOX controls including testing, maintenance and remediation of internal controls.• Work with the Learning Academy on designing training plans to meet the operational goals and career enhancement of the direct reports• Actively involved in transition of processes, using standard transition tollgate methodology, and creation of documentation like DPM’s, Process Maps, SLA finalization.

• Group reporting• Sending out the RFP & collecting/collating all the quotes from the vendors & giving a final recommendation on the basis of quality• references & price etc.• Conducting reverse auctions for higher value projects.• Fixing final rates for all hospitality deals for the bank such as hotels, travel agents etc.• Maintaining and renewing all existing contracts.• Rollout of Project P2P an online purchase system for the bank Pan India.• MIS

• Coordinating between the QC & the Sourcing department of the company for the Documents & handling the MIS.