Ritesh Puthran Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, Dubai, United Arab Emirates

Dubai

Dubai And Northern Emirates

Assist in leading and supervising the corporate sales team, oversee the day to day sales activities, implement action plans and accomplish goals and set targets, whereby my role includes key responsibilities such as: • Generate and maintain major accounts and assigned segments through various sales activities (face to face sales calls, telephone calls, entertainment, sight inspections, etc.) • Ensure thorough and complete coverage of sales team for a comprehensive client servicing, achieving targets and maximum productivity • Set up all sales objectives, action plans and team’s targets • Review direct competition and ensure complete awareness by all sales team of competitor’s activities at all times • Consolidate month end sales report applicable information • Ensure that Rotana sales policies and SOPs are adhered to at all time • Actively participates in achieving hotel’s budgets especially rooms’ budget

• Execute sales plan• Acquire new local/regional accounts• Create extensive database of (potential) clients• Investigate alternative markets for the different hotels in different seasons and make an adequate plan• Account management regarding existing clients with the aim to extend business and create future partnership based on account plans• Be up to date with relevant market developments• Advise Hotels and management on developments and opportunities within the market place• Execute regular competition analysis regarding the target market• Attend several Business Networking Events• Report activities and results on a monthly basis through the weekly sales report• Develop and execute sales activities such as Sales Missions, Client events and Trader Fairs

Area Sales Office Rotana Hotels, Dubai, UAE. Handling 13 Rotana hotels for Dubai and Northern Emirates region.

Key Responsibilities:Handling and responding to group and event enquiries,Liaising with all concerned departments regarding availability, rates, F&B requirements, and ensuring proper communication within the hotel for the services required,Ensuring that all enquiries have been handled to the satisfaction of clients,Preparing and sending contracts, and following-up on proposals,Ensuring that clients adhere to contracts,Preparing and maintaining rooming lists,Develop and maintain high level of communication of all major sources of business and advice the Director of Sales where necessary.Preparing daily and monthly reports for the C.E.O and Director of Business Development.

• Performing check-in/check-out• Cashiering• Planning & arranging guests’ activities • Resolving guest complaints• Conducting individual & group show arounds

• Performing check-in/check-out• Cashiering• Planning & arranging guests’ activities • Resolving guest complaints• Conducting individual & group show arounds

of-directors.htmlUndergone 60 days Butler Training Programme at Madinat Jumeirah, Dubai during the pre-opening phase which focussed on Multi Skilling under the Leadership of Mr.Manoj Bhargava, Exec. Head Butler, BURJ-AL-ARAB, Dubai. 24 week INTERNSHIP at LEELA KEMPENSKI, MUMBAI this covered all core department of hotel and also other ancillary department in brief.Casual Training done at Oberoi Grand, Taj Bengal and Park Hotel, Kolkata.

B.A. In International Hospitality Management, Hospitality Management

Certificate, Hsc