Contact Businesses and up sell Adobe productsScreening of candidates and provide training to new joinees. Renewal of licensesHelp in the installation of Adobe software’s Sale of hotel packages round the globe.Contact hotels for booking of roomsArrange for tour packages.Take escalation calls.

Assist in Management of Flow of Passenger, Baggage and Information in the PTB and outsideHandling various Passenger Experience touch points like, Information Counters, Telephone Enquiry, Public Announcement, EtcAssist in Management of the ASQ Action PlanComplete all Inspection Checklist and upload the same as per SOPHandling conflicts in Passenger Flow and take measures to mitigate the riskHandling Customer grievances during flight delays

Coordinate and working with the sales, production and delivery team.Preparing costing and quotations as per the sales person instructionsExplain about the products, price, and work and answer questions from clients.Interaction with executives to improve processCoordinating with various departments –Operations, Production and logistics to ensure a smooth job execution and completion.Handling sales activities of all products and services of the company

Handling technical hardware and software related issues Handling irate customers escalated unresolved issues Up selling products on call Meeting company high standards of quality level serviceHelping and growing customer’s satisfaction in having technology running at peak performance.