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Head Of Digital - Farm Equipment Sector
Current
Feb 2024 - Present
AeroLeads people directory · profile
Ritesh Shah Email & Phone Number
Head Farm Digital Center
at
Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Role
Head Farm Digital Center
Location
Mumbai, Maharashtra, India
Who is Ritesh Shah? Overview
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Quick answer
Ritesh Shah is listed as Head Farm Digital Center at Mahindra and Mahindra Limited [Automotive and Farm Equipment Business], based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Ritesh Shah.
Ritesh Shah previously worked as Head of Digital - Farm Equipment Sector at Mahindra And Mahindra Limited [Automotive And Farm Equipment Business] and Head Digital - Customer & Dealer Experience at Mahindra And Mahindra Limited [Automotive And Farm Equipment Business]. Ritesh Shah holds Mba, Marketing & Finance from Indian Institute Of Technology, Kharagpur.
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Email format at Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]
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Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]
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Profile bio
About Ritesh Shah
I'm passionate about turning technology and innovation into tangible business results. For more than 18 years, I've been enthusiastically concocting solutions that create sustainable impact. My time at Mahindra & Mahindra - spanning over a dozen years - allowed me to hone my skills in digital product management, strategic planning, sales strategy, and market development. Today, my focus is on crafting seamless experiences for customers and channel partners, utilizing cutting-edge digital technologies across marketing, sales, and post-sales functions. I'm adept at designing CX journeys and analyzing their impact, as well as deploying digital platforms and products that take the automotive experience to new heights. I'm part of the team that pioneered Omnichannel experiences in the Indian Automotive industry.My qualifications include a degree in Electronics & Telecommunication Engineering from Mumbai University and an MBA in Marketing & Finance from the Indian Institute of Technology, Kharagpur.Digital Product Management, Strategic Planning, Digital Marketing, Digital Transformation, Customer Experience, Change Management, Program & Project Management, Channel Development, Design Thinking, Customer Relationship Management, Cross-functional Team Leadership
Listed skills include Team Management, Competitive Analysis, Sales Operations, Automotive, and 25 others.
Current workplace
Ritesh Shah's current company
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Mahindra And Mahindra Limited [Automotive And Farm Equipment Business]
AeroLeads page
8 roles
Ritesh Shah work experience
A career timeline built from the work history available for this profile.
Head Digital - Customer & Dealer Experience
Leading the digital transformation initiatives for customer experience and dealer experience. Ensuring that our channel partners are digitally enabled to deliver a superlative customer experience.
Apr 2023 - Feb 2024
Head - Digital Product Management
These days, my main gig is designing and executing digital initiatives that elevate the customer experience and dealer experience. I'm on a mission to make buying and owning a car as easy as ordering pizza online - just a few clicks and you're good to go. From ideation to launch, the product journey is my playground as a product leader. Customer feedback is my compass, cross-functional teams are my teammates, and roadblocks are my challenges to overcome in the pursuit of an unparalleled customer experience. Once the product is launched, I monitor feedback and continuously improve the product.
Jul 2018 - Jun 2023
Deputy General Manager - Strategy
Formulated long term business strategy based on technology & consumer trends, regulatory outlook, business models, manufacturing trends and competitive scenario. Strategic recommendations around key strategic partnerships, digital roadmap, quality initiatives, mobility sector play, new markets, new segments and service offerings.Key learnings in this role included taking a holistic approach to problem-solving, being flexible and adaptable, having strong communication skills, and balancing short-term and long-term objectives.
Apr 2015 - Jul 2018
Senior Manager - Market Development
In my role as a channel development specialist, I expanded the dealer network and maintained strong relationships with partners to offer competitive finance, exchange, and insurance options to enable vehicle buying. Widened the customer base through execution of rural sales initiative.
Sep 2013 - Apr 2015
Manager-Sales Strategy
Planning and execution of sales strategy PAN India including market analysis, competitor analysis, product rationalization, business planning, management reporting in addition to performance management of internal team & channel partners.
Jan 2010 - Sep 2013
Territory Manager-Sales
Steered channel sales in Gujarat and Mumbai markets. Effectively managed the largest three channel partners for Mumbai region. Learned how effective implementation of simple processes can help scale up volumes and deliver superior customer satisfaction !
Oct 2006 - Mar 2010
Area Manager-Sales
Handled sales of three wheeler commercial and passenger vehicles in Mumbai region. Planned and implemented monthly field activity. Ensured dealer capability development through effective infrastructure development, manpower recruitment, training and updated enquiry management system.
Jun 2005 - Oct 2006
2 education records
Ritesh Shah education
Mba, Marketing & Finance
Indian Institute Of Technology, Kharagpur
Bachelor’S Degree, Electronics And Communications Engineering
University Of Mumbai
FAQ
Frequently asked questions about Ritesh Shah
Quick answers generated from the profile data available on this page.
What company does Ritesh Shah work for?
Ritesh Shah works for Mahindra and Mahindra Limited [Automotive and Farm Equipment Business].
What is Ritesh Shah's role at Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]?
Ritesh Shah is listed as Head Farm Digital Center at Mahindra and Mahindra Limited [Automotive and Farm Equipment Business].
Where is Ritesh Shah based?
Ritesh Shah is based in Mumbai, Maharashtra, India while working with Mahindra and Mahindra Limited [Automotive and Farm Equipment Business].
What companies has Ritesh Shah worked for?
Ritesh Shah has worked for Mahindra And Mahindra Limited [Automotive And Farm Equipment Business], Maruti Suzuki India Ltd., and Bajaj Auto Ltd.
How can I contact Ritesh Shah?
You can use AeroLeads to view verified contact signals for Ritesh Shah at Mahindra and Mahindra Limited [Automotive and Farm Equipment Business], including work email, phone, and LinkedIn data when available.
What schools did Ritesh Shah attend?
Ritesh Shah holds Mba, Marketing & Finance from Indian Institute Of Technology, Kharagpur.
What skills is Ritesh Shah known for?
Ritesh Shah is listed with skills including Team Management, Competitive Analysis, Sales Operations, Automotive, Dealer Management, Business Development, Business Strategy, and Key Account Management.
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