Ritesh Sundas Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

o Responsible to perform ambiguous mappings that are investigative in nature, through process expertise and analytical skills.o Assist to frame simplified guidelines for ambiguous mappings.o Act as SME & resolve mapping related queries raised by team members. o Interpret competitor behaviors and translate them into automation opportunitieso Evaluate existing processes/guidelines and deliver process improvements.o Contribute towards standardization of processes.o Provide process training to new associates.o Willingness to work outside of the standard work day depending on operational and business needs.o Handling large no. of Team and creating performance reports and handling mapper issues.o Fostered a collaborative team environment, resolving conflicts, and encouraging open communication among team members.o Collaborated with management to develop and implement new procedures or initiatives to improve team performance.