Ritesh Bajaj Email and Phone Number

Belden, Inc• Sr Engagement & Program Manager for Global Digital Transformation Initiative• Program is a multi-year multi-million initiative with goal to consolidate and standardize Data, Tools and Processes across all companies (recent acquisitions) within Belden to reduce costs and improve sales process to Distributors • Organized teams across several disciplines and technologies to plan implementation tracks. Responsible for Client, Delivery and Contract Management• Implementation projects in the portfolio include Product MDM using Stibo, CPQ and Commerce using SalesForce, Integration using MuleSoft. SalesForce will integrate with S4 Hana for real time product pricing & inventory and for Order Management. Team size is 60+ across several regionsBecton Dickinson, Inc• Delivery & Engagement Lead for BDBiosciences.com Hybris sites• Joined project during tumultuous time and turned it from Red to Green in 6 months by identifying issues, restructuring project team and standardizing on SDLC process• Managed a team of 30 resources for all enhancements & support related activities to improve customer experience• Delivered projects to migrate several legacy sites from Websphere to Hybris• Changes & improvements implemented have resulted in process efficiencies, reduction of backlog and overall improvement of client perception, confidence & trust

• Epson, Inc - Sr Technical Program Manager for Epson Global Web Platform• Led the planning, implementation and delivery of several Epson Global Business sites onto Epson.com Hybris Platform• Managed a team of 12 resources and 2 PMs for the overall program• Launched 12 sites overall across Epson Hong Kong, Epson Taiwan, Orient Watches, Epson Thailand & Epson Robotics business divisions• Collaborated with stakeholders in APAC and EU to identify requirements, estimate effort for customizations and plan project rollout• Managed development effort, vendor engagement, data migration and cutover plans• Site launch will help Business folks manage content, data and promotions without IT help thus reducing overall IT costs and increasing speed to market

Papa Murphy’s• Sr Program Manager for www.papamurphys.com site re-platform• Successfully managed and launched the Papa Murphy’s responsive online ordering site on SAP Hybris platform• Planned the various phases of the project and created the roadmap for the site launch• Managed the overall scope, budget & resource plan of the project along with identification, creation and execution of all Change Requests. Overall budget of the project was $7 Million and the overall team comprised of 30 resources.• Set up processes for collaboration and communication with the onshore and offshore team to facilitate Agile development in an efficient manner• Identified infrastructure setup and coordinated with vendor to configure environments and commission servers• Created and executed a business readiness plan to support go-live activities including content migration, system training, integration testing, load testing & UATAmtrak• Functional Lead for Digital Transformation of Amtrak Ticketing Platform• Led a team and conducted workshops to capture requirements across all channels including web, mobile app, kiosk and Customer Service interfaces• Detailed analysis was conducted to understand all the business rules and systems to implement a solution that would meet all of Amtrak’s requirements• Worked with Creative and Technical teams to setup Jira workflows and processes to effectively and collaboratively work together as a multi-disciplinary team• Solution was built using Adobe Experience Manager for content management, SAP Hybris for Ecommerce and SalesForce for Customer Service application

Oakley, Inc.• Product Manager & Project Manager for www.oakley.com site re-platform• Led Discovery workshops as the Product Owner to document requirements, use cases and process flows for the site implementation on SAP hybris platform• Site was built to support 23 countries, 10 languages and 10 currencies deployed on the same platform using a single product catalog• Coordinated with third party vendors to identify integration touch points and define communication handshakes and protocol.• Managed the development sprints of the Customer Service Application working closing with the business stakeholders. Hybris Customer Service Cockpit was extended and customized to meet Oakley’s business requirements. • Created an end to end integration testing plan in preparation for Go-live readiness. Plan included testing of site with SAP for orders and all third party vendors. Starbucks Inc. • Product Manager & Project Manager for www.starbucksb2b.com site• Lad discovery phase to identify and document requirements and scope for site launch on the SAP Hybris platform• Coordinated with the creative team to define timelines, resources and deliverables for Wireframes and Visual Designs• Created and managed the project plan and responsible for tracking and reporting status across cross-functional teams• Coordinated infrastructure setup and software installation with hosting provider• Worked with technical leads to identify development estimates to develop sprint plan• Delivered training to the client’s business owners on the Hybris administration consoles for Web authoring and Product enrichment• Created and managed cutover plan for project go-live. Plan included schedule for data migration, end to end integration testing and rollback tasksAvery Dennison, Inc. • Functional Lead for Global Redesign of Averydennison.com on Adobe AEM

• Tenth Avenue Commerce – E-Commerce Consultant• Provided technical guidance and strategy to help Tenth Avenue Commerce launch www.bloomavenue.com • Performed vendor analysis to review out of the box functionality and determine level of customization to meet requirements• Site was implemented on a .Net based E-Commerce platform from Ignify, Inc. and integrated with Microsoft Dynamics AX for inventory management and accounting.• Worked with an offshore development team to get all requirements implemented successfully within budget and on schedule.• Performed training to the call center operations team on the site application as well as the order management tool• Integrated site with 3rd party vendors like Bazaarvoice, Payflow Pro, Magnify 360 and Akamai to enhance customer experience

• Successfully launched eCommerce site on IBM Websphere Commerce platform. Migrated products, customers and orders from legacy Broadvision based system. • Coordinated complete redesign of the site with digital agency resulting in increase in conversion and revenue and reduction in abandonment rate • Integrated site with Frontier (Friedman Corp) Order Management System ERP and with Time Trade application to provide real time lead generation system for in-home service appointments• Integrated site with Omniture Merchandising (Mercado) for faceted search and guided navigation and Omniture Analytics for web analytics & metrics• Designed and implemented a custom Order Attribution application to accurately track orders from various channels to calculate Marketing ROI

Led a team to build SOAP web services to process requests for Geocoding, Maps, Routes and Proximity Search. Responsibilities included SOAP interface design, development and documentation.Designed and developed an XML-based web service for Business Locator. Deployed the same for Pilot Travel Centers.Implemented hosted solutions for Maps & Directions for several clients.Designed and implemented a J2SE & Struts based application.

• Part of the team building Location-Based Services solutions. Responsibilities included design, development, documentation, client interfacing and technical marketing. • Developed and published SOAP Web Services to process requests for Maps, Routes and Directory Search.• Designed and developed a J2ME (Java for Mobile devices) SDK to access the Web services. • Deployed a web-application middle tier to process OpenLS (newly developing protocol for Location Services) requests and reduce round-trips between the mobile client and web services.• Built applications for mobile devices to determine routes and find businesses. These applications were demonstrated at several trade shows.• Customized and deployed an OpenLS based solution for TeliaSonera, Sweden.• Developed a proof-of-concept Routing application in J2ME and Brew for Reliance Infocomm, India using real time location and road network data provided by Reliance Infocomm.

Part of the team responsible for building and deploying ThinClients. Responsibilities included client interfacing, design and development.Implemented ThinClients to facilitate communication between different partners in a Supply Chain Management System. The main functions of the ThinClients were information retrieval, translation and delivery. The ThinClients were customized for different clients like Sony, UPS and USCO Logistics.Designed and developed a generic ThinClient system which could be deployed for multiple clients/partners.

Directly involved with design and development of the company's back-end E-Commerce system.Assisted in designing the database schema.Designed and developed Business Objects to access and edit information in the database.Installed Webtrends to monitor and log website traffic and usage information.Installed and configured Seagate Crystal Reports to generate periodic reports from the database.

Installed and tuned Oracle 8i Database server on Windows and Solaris machines.Migrated schemas from MS SQLServer to Oracle and implemented Replication and Backup of the database.Stress tested and evaluated several JDBC drivers. Helped in testing software developed by core team.