Ritesh Chaturbedi Email and Phone Number
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Having been raised in Nepal (an under developed country) by parents who emphasized education, competition, and character building, I had instilled in me from an early age the core values of integrity (always do the right thing), hard work (there are no short-cuts), resilience, and grit to face any challenge with a learning mindset.Throughout my career I was fortunate to have great mentors and advocates who took bets on me and pushed me to strive for excellence. If not for these great models and the team members I had the privilege and honor to lead, I would not be where I am today.I have a first responder perspective. If people are running out of a burning building, I run in to douse the fire and save the building - this is where my turnaround success comes from. I also like creating and building new things, accounting for my desire and success in building / launching new businesses. Finally, I believe that great ideas and creative solutions to difficult problems come from thinking in new ways. This has consistently placed me at the cutting edge of technology and innovation, without which businesses struggle to survive.Today I apply these values, learnings, and insights as a transformational billion-dollar CEO, P&L Manager and Digital Strategist. A high-performance organizational leader, I have built world-class global teams to deliver on aggressive growth goals in multiple market segments. By blending strategic thinking, creative problem solving, and flawless execution with cross-functional collaboration, executive agility, and a bias for action I deliver in key performance areas.Business Transformation – Ran transformation playbook for multiple companies improving sales channel growth, digital innovation, customer experience and operational excellence.Innovation Acceleration – Built technology to enable new and dynamic products, services and solutions that translated into tens of millions of dollars of incremental revenue and market share.Business Growth & Global Expansion – Expanded footprint into Europe, Mexico, Australia for several businesses delivering double digit revenue growth and market share expansion. Restructuring, Mergers & Acquisition - Led rapid restructuring playbook reducing payroll by millions of dollars and restructured business segments. Successfully sold a distressed financial services company to a strategic partner.Customer Experience Enhancement - Established Voice of Customer (VOC) program and increased customer satisfaction as well as revamped end to end customer experience
Innovairre
View- Website:
- innovairre.com
- Employees:
- 361
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Chief Transformation OfficerInnovairreNew York, Ny, Us -
Chairman Of The Board Of DirectorsAlpine Learning Group, Inc. 2020 - PresentParamus, Nj, UsNon-Profit NJ Dept. of Ed. approved school, adult center, and diagnostic and clinical services center, renowned for leading autism treatment and education programs with full range of diagnostic and clinical services, along with established programs in education, in-home treatment, and adult services, Alpine meets the challenge of autism with science and compassion. -
Board Of DirectorsAlpine Learning Group, Inc. 2017 - 2020Paramus, Nj, UsChair - Investment CommitteeMember - Finance Committee, Strategy CommitteeMember - Development Committee -
Chief Executive OfficerInnovon 2024 - PresentRelaunched and run this rapid deployment consulting firm advising Boards of Directors, CEO, CXOs, banks, and investment firms on complex business issues. Deliver analysis, strategic direction, and execution through curated portfolio of deeply tenured subject matter experts. ☛ Drove transformation of Dylan’s Candy Bar via digital strategy, omnichannel retail innovation, gross margin enhancement, and supply chain transformation. Accelerated cost-optimization initiatives for Sears Canada during restructuring. -
Chief Executive OfficerGogotech 2021 - 2024New York, Ny, UsRecruited by Board to turn around this privately held highly levered e-commerce company. Led five direct and global team, along with P&L. Ran rapid restructuring playbook. Pivoted go-to-market strategy. Repurposed fulfillment locations. Expanded sales channels. Expanded into Europe and established and leveraged Innovation Lab in India to build NextGen ecommerce platform. Transformed aging technology stack. Recruited talent and external resources for financial leadership, restructuring processes and strategic buyer sourcing. ☛ Stabilized revenue. Improved AOV. Extended runway while reducing net loss. Reduced payroll and total operating expenses. Secured multi-year contracts from high value customers. Launched core storefront on NextGen, improving conversion, AOV, and upsell/cross sell. Grew in-house marketable customer list. -
CooGlobal Industrial Company (Formerly Systemax) 2019 - 2021Port Washington, New York, UsRecruited by Board of this publicly traded $1B+ omnichannel B2B company to accelerate growth and profitability. As co-owner of P&L led direct reports and global team. Drove digital transformation and technical innovations. Launched new DC and renegotiated carrier contracts. Developed and led customer intimacy strategy including Voice of Customer (VOC). Hired top talent and built world class team and organizational structure.☛ Grew omni channel customer experience, digital business, and operating leverage during pandemic. Increased revenue and operating income. Improved customer satisfaction. Reduced transportation and import expenses. -
Chief Operating OfficerDitech Holding Corporation 2018 - 2019Fort Washington, Pennsylvania, UsRecruited by Board of this mortgage company to lead turnaround. Managed nine figure P&L, direct reports and global team overseeing sales/origination, ecommerce, marketing, IT, customer service, HR, procurement, and investor relations. Recruited top CRO & CTO and restructured business segments. Drove new go-to-market strategy and market positioning. Drove automation, process improvements, defect reductions, and right-sizing. Restructured IT organization. Fostered culture of resilience and innovation. -
Chief Executive OfficerInnovon 2016 - 2018Launched firm specializing in transitioning clients from concept/ideation to operational execution in record time.☛ Reduced IT spend and drove digital transformation of client as Chief Transformation Officer during restructuring. Retained by new board as Chief Operating Officer. Developed innovation strategy for client’s product portfolio. Designed innovative omnichannel strategy and technology roadmap with operational plan for big box retailer. -
General Manager | Global OperationsFareportal 2015 - 2016New York, Ny, UsRecruited by CEO of this privately held online travel company (Cheapoair.com & OneTravel.com) to manage and grow global ticketing revenue. Led direct reports and global team. Drove digital innovation across chat, email, phone, mobile, data science, and AI Bots. Revamped end to end customer experience. Fostered culture of professionalism, customer centricity, innovation, and operational excellence.☛ Grew revenue and EBITDA. Won numerous awards and accolades. Built Data Science practice to optimize pricing and increase conversion rate improving overall transaction margin. Expanded operations globally. Charted global expansion strategy in Latin America, Europe, and Australasia. Established new technology and operations center in Ukraine. -
Vice President | General Manager | E-Commerce | Digital And Direct Sales & Customer ExperienceSears Holdings Corporation 2011 - 2015Chicago, Il, UsHand-selected by CEO to lead eCommerce and direct sales/service, two high profile critical business units at this leader in broad-line retail. Led direct reports and global team. Implemented advanced personalization and targeting. Rallied team around resilience and mission critical purpose of rescuing and transforming this 100+ year old venerable brand.☛ Launched omni-channel capabilities and grew eCommerce Sears.com, Kmart.com, and related web properties, increasing CAGR. Drove digital first sales model increasing direct sales. Conceived, developed, and launched three new businesses. Enhanced free-shipping threshold. Re-targeted customers. Developed predictive engine driving incremental sales. Improved and FCR for customer experience. -
Site Leader | Operations Manager | Customer Service Manager | Fulfillment | LogisticsAmazon.Com 2006 - 2011Seattle, Wa, UsSelected for Amazon’s elite Sr. Leadership Pathways Program. Led one of three customer service centers for U.S. business, and promoted to lead and Global Reverse Logistics. Led direct reports and global team. Drove LEAN, Six Sigma and standardization processes. Developed and executed reverse logistics strategies. Built culture of flexibility, agility, and innovation.☛ Delivered savings while driving YoY growth. Enhanced Warehousedeals.com website, integration of product catalog with Amazon.com, increasing revenue. Reduced overall cost and customer returns cycle time. Optimized operational hours for North American call centers. Won N.A. Customer Excellence System award. -
Operations Manager - Customer ServiceAmazon.Com Mar 2006 - May 2008Seattle, Wa, UsCall Center Management -
Finance AnalystDell 2004 - 2006Round Rock, Texas, UsFull P&L for global sales and marketing operations for Dimension and Inspiron brands. Managed outsource vendor relationships, compensation plans and sales quotas for 1500+ sales representatives, and business process improvement initiatives (Lean and Six Sigma). -
Systems Development EnginerDell 2002 - 2004Round Rock, Texas, UsDesigned digital circuitry and developed test plans for enterprise servers (PowerEdge Series) -
Research AssistantTexas A&M University 2000 - 2002College Station, Tx, UsConducted advanced research in electrical transient analysis. Used advanced data models, artificial intelligence, neural networks, self-learning algorithms, and advanced data mining to predict under-ground cable failures before it occurred.
Ritesh Chaturbedi Skills
Ritesh Chaturbedi Education Details
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Texas Mccombs School Of BusinessGeneral Management -
Texas A&M UniversityElectrical Engineering -
Regional Engineering College, TiruchirapalliElectrical & Electronics Engineering
Frequently Asked Questions about Ritesh Chaturbedi
What company does Ritesh Chaturbedi work for?
Ritesh Chaturbedi works for Innovairre
What is Ritesh Chaturbedi's role at the current company?
Ritesh Chaturbedi's current role is Chief Transformation Officer.
What is Ritesh Chaturbedi's email address?
Ritesh Chaturbedi's email address is ri****@****ail.com
What is Ritesh Chaturbedi's direct phone number?
Ritesh Chaturbedi's direct phone number is +164673*****
What schools did Ritesh Chaturbedi attend?
Ritesh Chaturbedi attended Texas Mccombs School Of Business, Texas A&m University, Regional Engineering College, Tiruchirapalli.
What are some of Ritesh Chaturbedi's interests?
Ritesh Chaturbedi has interest in Hiking, Camping, Adventure Riding, Børn.
What skills is Ritesh Chaturbedi known for?
Ritesh Chaturbedi has skills like Cross Functional Team Leadership, E Commerce, Leadership, Operations Management, Management, Strategy, Business Process Improvement, Product Management, Process Improvement, Six Sigma, Analytics, Training.
Who are Ritesh Chaturbedi's colleagues?
Ritesh Chaturbedi's colleagues are Dustin Choate, Jessica Busby, Madalina Taylor, Jordan Linial, Colleen Mcevoy, Jeff Trexler, Donna Bryant.
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