Ritesh G.

Ritesh G. Email and Phone Number

Product Leader | Delivering enriching Customer Experience | CIO Award Winner. @ Samsung Electronics America
Ritesh G.'s Location
Sunnyvale, California, United States, United States
About Ritesh G.

I have extensive experience implementing successful products, managing them through their entire life cycle, from ideation to launch. I bring an Entrepreneurial mindset to every endeavor, with a passion for delighting customers. Versatile across several domains like Education Technology, Enterprise Software, Inbound Marketing, Chatbot messaging, Supply Chain, and Banking, among others. I am detail-oriented, with experience leading global, cross-functional teams and managing a large number of stakeholders effectively. I have a technical background in software engineering. Ares of Expertise:Product Management, Customer Success, Program Management, Agile Practitioner, Product Owner SAFe, CSM, Scrum of Scrums, Project Management, Cross-Functional Leadership, Change Management, Stakeholder Management, Supply Chain Management, Business TransformationTechnical Skills:GCP, AWS, Artificial Intelligence, NLP, Machine Learning, Data Warehousing, ETL, Business Intelligence Reporting, Data Analysis, Tableau, XML, C, Python, JavaScript, Java, OOA/OOD, Java, JSP JDBC, RDBMS, Oracle, SQL, Oracle eBiz, Informatica, Unix Internals, IPC, Scripting, Perl, Sed, Awk, Jira, Rally, ClickUp

Ritesh G.'s Current Company Details
Samsung Electronics America

Samsung Electronics America

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Product Leader | Delivering enriching Customer Experience | CIO Award Winner.
Ritesh G. Work Experience Details
  • Samsung Electronics America
    Sr Product Manager
    Samsung Electronics America Oct 2024 - Present
    Ridgefield Park, Nj, Us
  • Stealth Startup, Ingram Micro
    Sr Product Manager
    Stealth Startup, Ingram Micro Mar 2023 - Oct 2024
  • Gobudgo, Inc
    Founding Team Member, Chief Product Officer
    Gobudgo, Inc Dec 2020 - Feb 2023
    Fremont, California, Us
  • Cisco
    Product Manager
    Cisco Jul 2018 - Nov 2020
    San Jose, Ca, Us
  • Cisco
    Customer Success Manager / Program Management
    Cisco Mar 2017 - Nov 2020
    San Jose, Ca, Us
    Led several implementation initiatives for Supply Chain, Cisco Commerce, Software & Subscription organization, leading to increase in revenue and customer satisfaction, while reducing operating cost for Cisco, and maintaining high quality, security and compliance.
  • Cisco
    Product Owner / Product Manager
    Cisco Mar 2016 - Jun 2018
    San Jose, Ca, Us
  • Cisco
    Service Manager/ Program Management
    Cisco Oct 2013 - Jan 2017
    San Jose, Ca, Us
    Managed ERMO Enterprise releases for Cisco’s Supply Chain at Cisco, delivering multiple business transformation initiatives like country enablement (legal entity setup, localization, tax and compliance), while managing risk and maintaining business continuity.• Successfully delivered project and program releases, increasing quality by 60% and reducing release cutover issues by 30%. • Captured over $2 million in savings through optimization efforts as well as team alignment and restructuring that reduced operating expenses.
  • Cisco
    Scrum Master (Scrum Of Scrums)
    Cisco Jun 2013 - Dec 2014
    San Jose, Ca, Us
    Took on additional responsibility of the Scrum of Scrums as the organization transitioned to Agile and was integral to creation of 8 Scrum teams across cross functional organizations for the first time with leadership buy-in, and organizing quarterly Program Increment Planning as per the SAFe framework, leading to accelerating the delivery of business capabilities by 150%.
  • Cisco
    Program Manager
    Cisco Jun 2010 - Sep 2013
    San Jose, Ca, Us
    Led Release cutover transition planning and execution for Supply Chain IT Release Management organization (RMO), with a goal of delivering successful and smooth Go Live transition for numerous projects aligned in a highly cross functional release.• Managed releases for projects • Proactively prevented/reduced issues by establishing ITIL processes for Problem Management.• Increased test environment availability leading to more projects meeting release timelines• Optimized and reduced business impacting planned downtime as well as production issues related to release Go-Live.
  • Cisco
    Project Manager
    Cisco Nov 2005 - May 2010
    San Jose, Ca, Us
    Managed several Cisco Supply Chain Projects:Enabled multiple business capabilities for Planning and Scheduling space of Cisco Supply Chain, executing the same with cross-functional dependencies. Streamlined operations for efficient and global execution of Cisco Quarter End.Led Sarbanes Oxley (SoX) compliance for Supply Chain Organization. Led transformation of Cisco Supply Chain IT support operations to a global staff-augmented model.
  • Cisco
    Technology Consultant
    Cisco Aug 2003 - Nov 2005
    San Jose, Ca, Us
  • Depler Ai
    Co-Founder, Chief Product Officer
    Depler Ai Jun 2018 - Dec 2019
    Led product strategy for Depler.AI, launching a B2B product specializing in engaging and assisting users via an AI powered chatbot, along with automated handoff to live agent. Enabled B2B customers to provide automated assistance to their customers, increase customer satisfaction and retention, while capturing new inbound leads and increasing agent productivity.
  • Sun Microsystems
    Technology Consultant
    Sun Microsystems Jan 2000 - Aug 2003
    Palo Alto, Ca, Us
    As a technical consultant, I was tasked to bring together the Booking, Billing, Backlog and Shipment information from various lines-of-business into SunAware, a Data Warehouse used to facilitate a Decision Support System at Sun Microsystems.I worked as a technical lead working with architects, cross-functional teams and business to define the mapping of the varied source systems to the existing data warehouse. I was involved in the analysis, design and implementation of the Extraction Transformation and Loading (ETL) of the data, including performance tuning of the SQL queries.
  • Critical Path, San Francisco, Ca
    Technology Consultant
    Critical Path, San Francisco, Ca Oct 1999 - Jan 2000
    San Mateo, Ca, Us
  • Hewlett Packard, Mountain View, Ca
    Technology Consultant
    Hewlett Packard, Mountain View, Ca Aug 1999 - Oct 1999
  • Infosys Technologies
    Software Engineer, Senior System Analyst
    Infosys Technologies 1995 - 1999
    Bangalore, Karnataka, In

Ritesh G. Skills

Java Enterprise Edition Oracle Java Unix Jsp Web Services Agile Methodologies Struts Databases Weblogic Sdlc Xml Db2 Oop Servlets It Strategy Program Management Software Project Management Vendor Management Pmp Solution Architecture Project Portfolio Management Enterprise Architecture Pmo Saas Global Delivery Enterprise Software Cross Functional Team Leadership It Service Management Product Management Integration Project Management Business Intelligence Oracle E Business Suite Software Development Life Cycle

Ritesh G. Education Details

  • Indian Institute Of Technology, Kanpur
    Indian Institute Of Technology, Kanpur
    B. Tech Engineering
  • Stanford University
    Stanford University
    Certificate In Advanced Program Management - Executing Complex Programs
  • The George Washington University
    The George Washington University
    Certificate In Project Management

Frequently Asked Questions about Ritesh G.

What company does Ritesh G. work for?

Ritesh G. works for Samsung Electronics America

What is Ritesh G.'s role at the current company?

Ritesh G.'s current role is Product Leader | Delivering enriching Customer Experience | CIO Award Winner..

What is Ritesh G.'s email address?

Ritesh G.'s email address is rg****@****lee.com

What is Ritesh G.'s direct phone number?

Ritesh G.'s direct phone number is 140883*****

What schools did Ritesh G. attend?

Ritesh G. attended Indian Institute Of Technology, Kanpur, Stanford University, The George Washington University.

What skills is Ritesh G. known for?

Ritesh G. has skills like Java Enterprise Edition, Oracle, Java, Unix, Jsp, Web Services, Agile Methodologies, Struts, Databases, Weblogic, Sdlc, Xml.

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