Administrative arrangement for patient service.Follow up for sanction/authority letter of TPA/corporate patients.Sort out problems/complains (from the service point of view) of the patient during their stay in hospital.Coordination with the consultants.To look after the administration & to handle the service of the patients of the floor.TPA and corporate follow up.Interdepartmental coordination.Solving patients and their relatives queries.Coordination with resident doctors(RMO).Arrangement for out door investigation/blood(if any) for patients.Sort out grievances (if any) of inpatients and their relatives