Ritesh Menon Email & Phone Number

Peoria, Az, Us

Walnut Creek, Ca, Us

Walnut Creek, Ca, Us

Walnut Creek, Ca, Us

Walnut Creek, Ca, Us

• Led a team of 3 data analysts to consolidate policy data from 8 different legacy Policy Administration and Quote systems into standardized IBM IIW based Policy Data Warehouse• Supported the development and enhancement of star schema-based policy data mart on top the Policy Data Warehouse• Linked the policy data with other domains including billing, claims and marketing to provide a consolidated view of the insurance data within the organization• Led a team of developers to build over 18 extracts including daily transaction report, earned premium report and month end policy snapshot to support analytical needs of Actuarial and Pricing team for re-rating project across various insurance products• Led a team of developers to build a Homeowner and Auto Claims Fraud Analytics tool using Spark, Hive and ElasticSearch incorporating data from 8 Policy systems, Claims system and ISO data feed• Led a team of developers to build a Survey DataMart to store responses from various external and internal surveys• Developed Tableau dashboards to showcase business reconciliation metrics from over 69 sources to ensure data consistency across all layers of data transformation• Worked closely with various business users including Actuarial, Finance, Pricing and Product Management team to identify reporting and analytical needs• Supported existing production data warehouse, data marts and Advanced Analytical applications based on Hadoop, Hive, Spark and Elastic Search • Provided data analysis and recommendations for the correction, enhancement and development of ad-hoc and canned end-user reports• Developed business requirements and complex data mapping documents and queries to address reporting requirements across various insurance functions• Verified and validated data quality by performing data profiling and ensuring data inconsistencies are addressed• Validated data and report accuracy by running validation and audit queries in addition to supporting QA and UAT

Teaneck, New Jersey, Us

Product Assessment & Cost Benefit Analysis• Lead Business Consultant for performing functional analysis of the client’s ClaimCenter implementation• Assessed the customization implemented to compare and understand the conformity to the OOTB product• Benchmark customization across functional areas leveraging data from multiple implementations to assess complexity• Functionality comparison with latest version of OOTB product and the customization implemented at the client and suggested possible exclusions • Benefit estimation of high customization in consultation with the business users to arrive at a stack ranking of key customization• Identified and recommended opportunities to keep, optimize or re-evaluate functionality based on the cost benefit analysis• Provided a view of the customization with respect to industry standards and indicated areas where it provided value with respect to the costClaims Data Conversion• Lead Business Analyst for Data conversion project involving migration of 500,000 homeowner claims from legacy system to Guidewire ClaimCenter by leveraging a IIW based datawarehouse• Perform analysis of the Homeowner claims business process and associated workflows • Analyze and study the 3 different mainframe based legacy claims applications • Analyze and understand the customization requirements of Guidewire ClaimCenter• Perform data profiling and gap analysis to understand the quality of data in the legacy applications and its impact on Guidewire ClaimCenter• Conduct walkthroughs and act as liaison between business users, stakeholders and IT team to perform requirements, quality and risk analysis• Interact with client manager to resolve issue/escalations related to the Production Support activities performed by the team • Involve in developing Solution Accelerators/Tools for the Guidewire Center of Excellence within Cognizant• Manage recruitment related activities for the practice

Teaneck, New Jersey, Us

• Lead Business Analyst for Data Conversion project to migrate over 4 million auto claims from 3 legacy system to Guidewire ClaimCenter by leveraging a IIW based datawarehouse• Perform analysis of the claims business process and associated workflows• Analyze and study the 3 different mainframe based legacy claims applications • Analyze and understand the customization requirements of Guidewire ClaimCenter, the target Claims Administration System• Analyze and understand the datawarehouse based on IIW model which is the source for the data migration project• Perform data profiling and gap analysis to understand the quality of data in the legacy applications and its impact on Guidewire ClaimCenter• Conduct walkthroughs and act as liaison between business users, stakeholders and IT team to perform requirements, quality and risk analysis• Gather requirements by conducting sessions and interviews with user and Subject Matter Experts• Conduct workshops for better understanding and refining requirements in co-ordination with multiple teams• Document the requirements including the Business Requirements Document, Mapping and Transformation Document, Use Case Specifications and Conversion Catalogue• Participate in Architectural Development Sessions to provide technical teams with a better understanding of the requirements • Participate in Change Control meeting to analyze impact due to change in requirement and recommend approach to mitigate the impact• Perform requirements walkthrough with the Development and QA team • Perform UAT session to verify the development

Teaneck, New Jersey, Us

* Participating and leading the RFI/RFP process which includes presenting capabilities, experience and solution development* Preparing and maintaining sales collaterals like brochures, white papers and presentations* End to End responsibility of handling customer visits to India involving client interaction & hospitality, liaison with the Delivery Teams, develop presentations to showcase capabilties in various areas* Market profiling to understand trends in the insurance industry and suggest initiatives to tap the potential opportunities

Plano, Texas, Us

* Responsible for identifying opportunities in the Banking, Financial Services and Insurance domain* Interact and build relationship with CxO’s / VPs / Senior Management to identify opportunities* Conduct initial discussion and capability presentations * Coordinate and involve the On-Site Field sales team and progress leads to closure

Austin, Texas, Us

* Identify new sales opportunities within the SMB market in US* Interact with C-level contacts and LOB heads to understand their strategies for conducting business in the future and see how Oracle can add value to their vision* Prepare business proposals, documentations, presentations and marketing collaterals for customer campaigns* Organized targeted awareness campaigns for Oracle products* Manage/work with channel partners / ISV’s to deliver better value and solutions to the SMB customers* Liaise with the virtual/field counterparts to develop and execute strategies to target and penetrate customer accounts effectively

Pune, Maharashtra, In

* Was working on contract basis for Tata Motors (I) Ltd Responsible for all Dealerships in Kerala* Monitor day-to-day lead generation and conversion of leads to opportunities and closure* Implement the Tata Motors sales process to provide a standard customer experience at all dealerships* Monitor customer satisfaction levels and recommend areas of improvement for each dealership* Analyze market trend and understand competitor’s strategies to improve sales* Conduct training on sales process, products features and benefits* Audit Dealership Sales Process, Infrastructure and Service units to comply with Tata Motors standards

* Understand and suggest solutions for vehicles having issues* Manage a 10 member team of mechanics* Service marketing to get new customers.* Was responsible for setting up a new service centre in the region* Generate daily reports for monitoring the performance of the service centre.* Conduct customer satisfaction survey to identify areas of improvement.

Certificate, Data Science & Machine Learning

B.Tech, Mechanical Engineering

Education record