Hey, I’m Ritesh Sen— a Customer Support and Operations pro with a deep love for all things tech. Over the past few years, I’ve navigated the fast-paced worlds of Truecaller, Donatekart, and Infini Studios, where I’ve been the go-to person for solving customer issues and keeping operations smooth.What drives me? It's the thrill of turning challenges into wins and making sure customers walk away happy. I’ve tackled everything from supporting diverse customer bases to enhancing internal processes that make life easier for everyone involved. Whether it’s fine-tuning customer communications or collaborating with teams to squash bugs before they become problems, I’m all in.I’ve got a Bachelor’s degree in Business Administration from REVA University, which gave me a solid grounding in business strategy and customer relations. But what really sets me apart is my passion for technology. I’m constantly on the lookout for new tools, platforms, and ways to up my game. Freshworks, Zendesk, Jira, Confluence? Been there, done that—always ready for what’s next.When I’m not in the thick of customer support, you’ll find me exploring new tech trends, dreaming up entrepreneurial ideas, or planning my next travel adventure. I’m all about continuous growth, both personally and professionally, and I’m excited to connect with like-minded folks who share that energy.Let’s connect and see how we can create something awesome together! Reach out to me at riteshsen1399@gmail.com or drop a DM.Cheers!