Ritesh Shah Email & Phone Number

Gurugram, Haryana, India

Data, Analytics & AI

New Delhi, Delhi, India

Strategic interface with the assigned business units for the purpose of business technology development, solution finding, service management, risk management and relationship managementClosely working with the customers to understand the specific goals of the individual functions/processes including Digital Channel, Web Portal, Customer Experience, Sales, BSS, Finance, Revenue Assurance, etc., to identify problem statement(s) and translate those needs/issues into technology solutions.Collaborate with the technology and engineering teams to design and implement technology solutions.Oversee the launch of solutions and help to maximize the positive impact on the organization goalsAct as the key liaison across all functional areas, including business units, process owners, technology and project management functions, partnersManage expectation of the process owners/BU heads and negotiate on the desired outcome and prioritiesStay updated with the latest trends, products and technologies in the dynamic technology landscape. Advise, counsel, and educate executives and management on their competitive or financial impact

New Delhi Area, India

Leading the Technology Team to support B2B business and Domestic Remittance (IMPS/NEFT), Mobile app, UPI, Payment Gateway, Merchant Aggregator integrations Presenting and explaining architecture and technology related subjects to other technologists, operational/functional leadership, and users; supervising the team/multiple partners spread over geo location Managing a variety of tasks as part of IT Projects including vertical integration (web, service, data, and security) and application lifecycle management including continuous integration, test-driven design, refactoring, and evolutionary design.Writing and reviewing customer solution documents and Request for Proposal (RFP) response; identified gaps in products and prioritized the product backlogs; assessed cost estimates for project planning and customer adaptations; analysed customer business processes and requirements.

Gurgaon, India

Integration of IT and Network capabilities to provide seamless integration of VAS services, Partner on-boarding, Billing and SettlementGathered market and customer needs and provided solution architecture in line with requirements and monitored and maintained health of the systemAnalyzed and estimated efforts and project plans based on requirements; created functional and technical documents; mapped specifications for integration and transformationCoordinated with various matrix teams, drove meetings for constructive discussion towards solution achievementConstituted and led a team of analysts, developers and testers to work with business stakeholders in prioritizing and delivering projects on time

Gurgaon, India

Worked with business and other internal/ external stakeholders and align the technology roadmap and systems capabilities to our overall business objectivesDesigned and Implemented new initiatives and managed KPI of all VAS systems / platforms / interfaces (Airtel Live on iPhone, Airtel Live WAP portal, MMSC, SMSC, SMS Gateways, DP5, Device Management, SDP architecture, and Content Management System, Live Streaming, Content Billing System, Multi-Player Gaming, Visual Radio, Handset Customization including Blackberry, iPhone and EDGE data cardProvided recommendation on technical solution and enabling technology for data services; assisting in recommendation / input / coordination on service delivery/managementWrote and reviewed customer solution documents and Request for Proposal (RFP) response; identified gaps in products and prioritized the product backlogs; assessed cost estimates for project planning and customer adaptations; analyzed customer business processes and requirements

Mumbai Area, India

Worked on the development and configuration of SMS, WAP and MMS Gateways to meet Rediff and the Operator’s requirement and setting up a billing system for the premium service; built and maintained web, mail, and E-commerce servers using Linux, Solaris and FreeBSD on Intel and Sun hardware, with network-attached storage via NFSAssociated with Network Operations Center to resolve technical issues on our production systems including working with Networking Group in planning and implementation of LAN & WAN architecture and security for global networkEvaluated necessary kernel configurations for several types of VA Linux hosts, created templates for configuration, and built kernel RPM packages, which were deployed to hundreds of production nodes

New Delhi Area, India

Conducted Conference Room Pilots (CRP) sessions to understand and rationalize requirements; led the design of multiple functional solutionsSetup of Network at Doordarshan (http://ddindia.net) and All India Radio (http://air.kode.net/) for live broadcast on internet and serve prestigious client Provillage, (Provillage.com Virtual Online Community) in DSF Internet servicesImplemented a scalable SNMP-based monitoring system, selected collocation facilities, wrote and deployed stateful firewalls, drafted operating and security policies for server and network securityDeployed and maintained x86 servers running Redhat Linux and Qmail, EZMLM, MYSQL, Apache, CVS, and java servlets to provide a hosting environment for lots of company’s clients