Digital Strategy & Sales Professional with 9+ years of work experience spanning across Account Management, E-commerce, Category Management, Digital Growth, and Analytics. In my current role, I’m managing the Strategic Accounts in GCC for Swan AI to deliver Digital CX solutions across Retail clients. Previously, I was managing the Category Sales Operations and P&L for the Men’s Fashion Vertical for Centrepoint Ecommerce, part of Landmark Group UAE, across the GCC markets. During my tenure at Landmark, I also led the Omnichannel expansion of Centrepoint to Qatar and Oman territories, thereby adding double-digit growth to the business. My key contributions, to Centrepoint, also involve managing the Omnichannel Operations during the Peak COVID period to ensure business continuity by implementing Dark Stores across GCC and leveraging Retail Store Inventory for Online Order Fulfilment. This stint has helped me gain exposure across Category Management, Demand Planning, Pricing, On-site Merchandising, Project Management, and Ecommerce Analytics. In the past, I had worked with a SaaS startup, Capillary Technologies, across multiple roles & locations viz. Business Analytics, Omnichannel CRM, Account Management, and Digital Consulting.