Richard Thai Email & Phone Number

Los Angeles, Ca, Us

Seattle, Washington, Us

Seattle, Washington, Us

👷‍♂️🚧🏗️ Working on PV Channels.Languages and Technologies Used:• Java, Python, Javascript (Typescript), and Datapath (Amazon-internal)• AWS, React, and ReduxEmphasis in full-stack development.

San Francisco, California, Us

👷‍♂️🚧🏗️ Worked on launching (beta & GA) a new initiative - Amp. Languages and Technologies Used:• Java, Python, Javascript (Typescript), and Swift• AWSEmphasis in backend and mobile software development.

I decided to take five months off after graduating and completing my subsequent internship to explore my hobbies and travel. During this time, I also tutored and mentored students.

Chicago, Il, Us

I contributed to the Search vertical within our Core product, responsible for making billions of documents searchable for our clients in their mission to discover the truth and act on it. During my internship, I added new functionality and assisted in the transition to the OpenTelemetry framework.Highlights:• Owned the development of a new feature that simplified management of queued search jobs and reduced the number of required interventions by customer support (~10-15 related incidents per month; >50% reduction)Languages and Technologies Used:• C# and Visual Basic• NUnit, Mock, .NET, MSSQL, Postman, and OpenTelemetryEmphasis in full-stack software development.

North Billerica, Ma, Us

I worked between two teams to develop new functionality for educator-facing student reports, eliminate technical debt, and explore the viability of new technologies.Awards:• Best in Show (2nd) and Best Presentation in 2021 Company-wide HackathonHighlights & Outcomes:• Led the creation of a student pairing algorithm responsible for creating impactful pairings based on student data to assist teachers and students, a cornerstone feature of the new reading comprehension program• Wrote API automation tests for various endpoints to detect and prevent accidental regression• Researched and presented several possible solutions to stakeholders, resulting in a firmer grasp of priorities between product and engineering teams (4 different directions to 1 agreed-upon solution)Languages and Technologies Used:• Java and Javascript (Typescript)• JUnit, Jest, Puppeteer, Node, React, Redux, Git, MySQL, MemSQL/SingleStore, REST, GraphQL, Jenkins, Splunk, and AWSEmphasis in full-stack software development.

Washington, Dc, Us

I focused on a subunit of NPAS (NASA Platform for Autonomous Systems), AVA (Autonomy Voice Assistant) which primarily concentrates on making interaction with NPAS easier for users - similar to that of other virtual assistants such as Amazon Alexa, Google Assistant, or Siri. NPAS is a platform critical for the success and safety of NASA deep space missions, including Artemis missions.Highlights & Outcomes:• Rearchitected AVA for NPAS, decreasing the word error rate from 31.82% to 7.55% - measured by third-party benchmarks• Added an alias feature, making object references within NPAS more natural for users when communicating with AVALanguages and Technologies Used:• C/C++, Python, and Bash• CMU Sphinx, Mozilla DeepSpeech, Rasa, and G2Emphasis in artificial intelligence (NLP + NLU) and embedded software development.

Arlington, Va, Us

I was a part of an IRAD (Internal Research and Development) project, during which I interacted a ton with Xilinx technologies (FPGAs, Boards, Vivado, and SDK). Awards:• Spot Award for InnovationHighlights & Outcomes:• Developed an SD card module capable of booting an external OS; increasing storage capacity by 16x• Built a couple of automation scripts, reducing the number of project hours spent on repetitive tasks (10x speedup)• Contributed a significant amount to technical documents: ICD (approx. 50%) and SVD (100%)Languages and Technologies Used:• C/C++, ARM Assembly, Python, and Windows Batch• Xilinx and ExcelEmphasis in embedded software development.

I designed and taught a 12-week course (STEM-neers) as part of our Arts Academy program. My goal was to immerse students into different aspects of STEM (Science, Technology, Engineering, and Mathematics) through a project-based approach. Together, we took on global challenges and attempted to solve them on a smaller scale.Highlights & Outcomes:• Achieved a learning retention rate of over 90% for traditionally tough subjects• A majority of students indicated that the project-based curriculum encouraged further exploration of STEM fields• Got soaked in vinegar and baking soda while attempting to launch bottle rocketsAttachments Overview:I've included a sample lesson from a week in my course. Each week, I would pick a current issue and miniaturize it into a digestible lecture. After a general overview, students have the opportunity to solve the problem on a micro-level. I conducted quizzes on Kahoot before and after each lesson to gauge each student's understanding (tracked via Chalk Edu).

I led and managed all 6th graders a part of our WAVE after school program. In addition to ensuring their academic success, I was responsible for producing supplemental learning materials in mathematics and computer science.Highlights & Outcomes: • Integrated adaptive learning technologies, resulting in an 80% increase in classroom participation• Supported at-risk students, ending the academic year with a 100% pass rate• Served as a community anchor for students during the transition to online learning due to COVID-19Attachments Overview:I've included one of my "blog" posts to students during the COVID-19 crisis. Along with weekly check-ins, I provided students with tips on how to succeed at home and resources to help them grow.

I maintained computer systems for two massive Minecraft communities (top 5): NetherGames and EternalNetwork.Highlights & Outcomes:• Architected high availability and low latency solutions for both communities, capable of serving hundreds of worldwide players daily with 99.9% uptimes

Walnut, Us

Atlanta, Ga, Us

I was responsible for the day-to-day operations and corresponded daily between potential and existing clients regarding sales, support, and billing. Highlights & Outcomes:• Pioneered a set of support standards, leading the industry in benefits, which resulted in immense growth (>100% YOY)• Designed various systems to ensure high availability, scalability, and fast performanceo Developed an automated package management system: reducing labor costs and storage space (approx. 20%)

I spearheaded a small remote team of support agents - ensuring smooth operations and rapid response times. Highlights & Outcomes:• Incorporated on-demand customer service technologies which reduced the average time to completion (one hour), driving increased customer satisfaction (approx. 95%) and conversions

Bachelor'S Degree, Computer Science

Associate In Arts In Engineering And Technology And Associate In Arts In Natural Science, Computer Science

High School