Rithi Gupta Kodituwakku Email & Phone Number

• Lead the Olympics Operations product team, focused on building staff tools that enable guest operations and guest service for Olympic Games Hospitality including Paris 2024, Milan 2026, and LA 2028.
• Successfully launched a new staff app used at the Paris 2024 Summer Olympics, enabling hospitality event staff to provide personalized guest service from arrival to departure.
• Lead a team of Product Managers to deliver innovative solutions for staff managing guest operations and guest service at the Olympic Games.

• Led strategy & product management for the digital transformation of IMG and Endeavor experiences, including sporting events, arts & entertainment experiences and more.
• Built in-app solutions to better engage with fans using real-time video for both PBR and Barrett-Jackson events.
• Built an optimized purchase flow for the HPWW 2023 event to improve the user experience across both mobile and desktop. Results from the split traffic test saw a 7% increase in Average Order Value, a 44% increase in.

San Francisco Bay Area

• Led the digital transformation of Endeavor's newly acquired 'On Location' e-commerce business, from setting the product vision and strategy to unifying two distinct cross-functional teams.Endeavor's Technology Org is a.
• Led the overhaul of UX/UI with Design through learnings from market research, user research and user interviews.
• Established our back-end optimization strategy through findings from stakeholder interviews which uncovered the root cause of pain points.
• Interpreted data to understand areas for improvement and worked with cross-functional teams to remedy issues.

Melbourne, Victoria, Australia

• Scale and optimize the Experiences division globally.
• Develop and launch new 'Car Hire' and 'Travel Money Card' product segments (paused due to covid-19).
• Due to covid-19, developed a pivot strategy for Experiences and achieved 163% YoY growth in September 2020 and 185% YoY growth in October 2020.
• Overhaul data operations and lead the tableau re-build for ancillary products.

Melbourne, Victoria, Australia

• Created the global strategy for new 'Experiences' division, leading it through to launch in Feb 2019.
• Sat at the intersection of tech, UX, marketing, sales, and executive leadership strategies, identifying long-term opportunities & challenges while focusing on product innovation.
• Led cross-functional team to drive new optimizations in an agile environment through API integrations, multiple iterations for web/mobile use, and product partnerships.
• Worked closely with marketing automation team to leverage A/B testing and customer buying behavior data in order to define triggers and rules for customer journeys.
• Worked closely with engineers and larger tech team to produce product roadmaps and monitor releases/feedback.
• Negotiated contract terms with 200+ partners, including tour operators, hotels, restaurants and wineries globally to launch 1,500 products in year one.

Melbourne, Australia

• While completing my M.B.A. as a full-time student, I worked part-time at NICA where I:
• Managed business operations including budget management, resource allocation, and database organisation
• Worked closely with artists to prepare suitable acts in line with client needs
• Managed social media initiatives across channels

Greater New York City Area

• Represented team as primary client contact & lead, managing budgets ranging from $50K - $500K, and full scope of campaign from sell to execution.
• Represented team in brainstorms for new event pitches and led execution of sold events.
• Led project management efforts for key clients and focused on improving operational efficiency among coordinators.
• Grew and developed campaigns through workload setting, progress tracking, and plan revisions to ensure weekly objectives were met.
• Managed event coordinator and interns

Greater New York City Area

• Grew and developed campaigns through workload setting, progress tracking, and plan revisions to ensure weekly objectives were met.
• Worked with, built, and maintained relationships with chefs and restaurants to produce several food festival events per year, including the below in New York, Florida, and Arizona: --Thrillist's Barbecue & The Blues at.
• Worked with clients, vendors, and venues to produce custom advertiser events in 20+ U.S. cities.
• Hired and helped manage all team interns.
• Processed and managed invoices for full team on a bi-weekly basis.

Greater New York City Area

• Influencer marketing and media relations
• Event planning and management for global client HP and NYCxDesign
• Oversaw content creation for social media initiatives
• Oversaw weekly reporting on media and social coverage of clients
• Co-founder/leader of PNspeaks – internal public speaking group
• Member of the Rituals Committee – plan and organize various agency culture-enhancing activities

San Francisco Bay Area

• Drove HP Academy’s social media strategy to increase brand awareness & sales
• Assessed ROI using Facebook analytics to identify & leverage new channels to fuel revenue growth
• Built & analyzed reports and realigned tactics to increase unique visitors and click-through rate
• Created HP banners & ads using Photoshop and wrote content for creative materials

Bachelor Of Arts, Economics

• c/o 2011 • Double Major in less than 3.5 years in both Economics and Communication Studies • Founder/President of Elite Dance Company at.

Master Of Business Administration (Mba), International Business

M.B.A. graduate from La Trobe University Business School in Melbourne, Australia

Hospitality Marketing; Art History

Summer Study Abroad

Education record

Activities and Societies: President of InStep Dance Team

Psychology, Statistics, Engineering

8-week Summer course