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Megaaopes Solutions
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Team LeadMegaaopes Solutions Aug 2013 - PresentBangalore• Review process flows and requirements.• Attend meetings and conference room pilots to validate and identify areas of concern.• Identify the University’s diverse needs for the team and help support the solutions.• Socialize the new processes and work of the project with the University community.• Provide an additional level of testing to support the project.
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Sr CsrQualsysbpo Solutions Jan 2013 - Jul 2013As a senior agent in the company i used to take care of ma team perfomence and I uesd to interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, I deal with and help resolve any customer complaints. For instance, I used to assist customer in opening an account or help them to resolve a problem if customer cannot access there account or if customer order never arrived. Usually, I used to deal with customer Through telephone call.
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CsrIonidea Interactive Pvt Ltd,Bangalore,India Jan 2010 - Feb 2012I uesd to interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, I deal with and help resolve any customer complaints. For instance, I used to assist customer in opening an account or help them to resolve a problem if customer cannot access there account or if customer order never arrived. Usually, I used to deal with customer Through telephone call.
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Sr CsrItronics Infosolutions Pvt. Ltd. 2010 - 2011As a senior agent in the company i used to take care of ma team perfomence and I uesd to interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, I deal with and help resolve any customer complaints. For instance, I used to assist customer in opening an account or help them to resolve a problem if customer cannot access there account or if customer order never arrived. Usually, I used to deal with customer Through telephone call.
Rithik S Skills
Rithik S Education Details
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Indian Academy Preuniversity CollegeEnvironmental Science -
Evershine High SchoollBiotechnology
Frequently Asked Questions about Rithik S
What company does Rithik S work for?
Rithik S works for Megaaopes Solutions
What is Rithik S's role at the current company?
Rithik S's current role is Team Lead At MegaaOpes Solutions.
What schools did Rithik S attend?
Rithik S attended Indian Academy Preuniversity College, Evershine High Schooll.
What skills is Rithik S known for?
Rithik S has skills like Customer Experience, Customer Satisfaction, Bpo, Outsourcing, Vendor Management, Team Management, Transition Management, Call Centers, Service Delivery, Sla, Crm, Technical Support.
Not the Rithik S you were looking for?
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