Rithika Gn Email & Phone Number

Bengaluru, Karnataka, India

- Cross-sold and upsold Whatfix features to clients, successfully increasing product adoption and driving additional revenue.- De-escalated and resolved customer issues by finding optimal solutions, reflecting strong conflict resolution skills.- Provided proactive support and training to clients, fostering strong relationships and ensuring successful adoption of digital tools, highlighting client relationship management.- Led multiple projects to develop and implement digital adoption solutions, ensuring timely delivery and adherence to client requirements, demonstrating strong project management skills.- Collaborated with cross-functional teams to identify client needs and create customized, data-driven learning modules, showcasing collaboration and teamwork.- Analyzed user data and feedback to optimize digital adoption strategies, resulting in increased user engagement and reduced support inquiries, emphasizing data-driven decision making.- Utilized data-driven insights to recommend and implement product enhancements, improving overall client satisfaction, reflecting strategic advising.- Facilitated regular client meetings to gather feedback, address concerns, and ensure alignment with project goals, indicating strong customer advocacy.- Monitored project performance and reported key metrics to stakeholders, ensuring transparency and continuous improvement, demonstrating autonomous decision-making.

Chennai, Tamil Nadu, India

Summer Internship #withneeyamo @neeyamo.

Hyderabad, Telangana, India

Master Of Business Administration - Mba, Sales And Marketing And Business Analytics

Activities and Societies: MBA Placement Committee

Bachelor Of Business Administration - Bba

Activities and Societies: Entrepreneurship development cell member

Education record

Activities and Societies: Classical dancer.