Working as a Talent Acquisition Partner for an Australian-based multinational bank. Strong Expertise in Talent sourcing, Candidate Engagement, Recruitment Co-ordination, Stakeholder management & Recruitment Delivery. Specialized in recruiting for roles such as Software Engineer, Test Engineer, Staff Software Engineer, Principal Software Engineer, Engineering Manager, Organizational Change Manager, Senior Manager.

Worked as a E-commerce Support executive for a US based E-commerce Company. Experience in Customer Service, Seller Support, US calls, Emails & Chat support, Global Stakeholder Management. Order processing/Cancellation, Refund/Replacement processing, Product Listings, Training & Mentoring new joiners.Worked Part of a cross-functional team which was solely responsible for the customer service, seller support and product listing activities for the company.

Worked as a customer Support Executive for Domestic and North American Process. Expertise in resolving customer issues through calls and chats. Ensured utmost customer satisfaction and maintained a good KPI score in terms of Customer feedback, TAT, accuracy in the information provided and customer experience.