Rithuin Prakash Email & Phone Number
Who is Rithuin Prakash? Overview
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Rithuin Prakash is listed as Customer Success Manager | Driving Client Satisfaction and Retention | SaaS | Onboarding| Enhancing Client Journeys and Outcomes | Customer Success Specialist | at AsInt, Inc., a company with 4 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rithuin Prakash.
Rithuin Prakash previously worked as Solution Engineer at Asint, Inc. and Manager - Account Management at Webware.Io. Rithuin Prakash holds Bachelor Of Commerce (B.Com.) from Amc Group Of Educational Institutions.
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About Rithuin Prakash
I am a results-driven professional with over 13+ years of extensive experience in Client Relationship Management, Account Management & Team Leadership. Throughout my career, I have demonstrated proven expertise in driving Account Management.In terms of skills, my proficiency includes Client Relationship Management, Account Management, Analytics and Reporting, Client Onboarding, Data Analysis for Account Success, Problem Solving, Team Leadership, Training and Development, Strategic Account Planning, Customer Success, and Decision Making.From February 2018 to December 2023, I served as a Manager of Account Management at WEBWARE. In this role, I initiated and managed client onboarding processes, ensuring that client expectations were aligned with the services provided. Acting as the primary point of contact for clients, I thoroughly understood their needs and consistently exceeded their expectations. I collaborated with Account and Channel Managers to create and implement annual Success Plans, driving client satisfaction and business growth. I also acted as a key intermediary between the company, customers, and the delivery manager for SaaS product delivery, ensuring the product met and exceeded customer requirements. Additionally, I oversaw inter-departmental projects, fostering cohesive teamwork and successfully delivering client initiatives. My contributions to the development and execution of marketing campaigns significantly enhanced client success and satisfaction.As a Google Code Implementation Specialist at REGALIX Inc. (Client- Google) from June 2016 to December 2017, I implemented tags on various CMS platforms, troubleshooted key functionalities, and provided comprehensive customer service. During my tenure as Manager (Online Marketing) at TECHPATRIATES from November 2014 to February 2016, I orchestrated comprehensive digital marketing strategies, reduced cost-per-lead metrics, and led search engine optimization efforts, resulting in a substantial increase in organic traffic.My journey also includes a role as a Technical Support Engineer in ITO at Hewlett Packard from June 2011 to March 2014, where I was recognized as a proficient Technician and Trainer. I provided first-level technical support for global clients, addressing hardware, software, and connectivity issues.From March 2009 to February 2011, I worked as a Senior Tech Support Representative at Firstsource, managing inbound calls for over 10 million UK subscribers and addressing sales, technical, and billing issues. Let's connect and explore opportunities together!
Rithuin Prakash's current company
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Rithuin Prakash work experience
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Manager - Account Management
- Cultivated and nurtured strong, long-term relationships with clients, fostering trust and loyalty.
- Collaborated with clients to comprehend business goals and objectives, tailoring advertising strategies to align with client requirements.
- Worked closely with internal teams to develop and present comprehensive advertising strategies, ensuring alignment with client objectives.
- Developed and implemented effective marketing strategies, leveraging strong commercial awareness to enhance client relationships.
- Initiated client onboarding processes, ensuring alignment of expectations and goals with the services provided.
- Worked with Account/Channel Managers to build and execute annual Success Plans for accounts, ensuring client satisfaction and business growth.Leveraged hands-on experience with ChatGPT prompts to create engaging and.
Implementation Specialist
- Implemented tags on various CMS platforms, including Drupal, WordPress, Shopify, Magento, and Zen Cart, ensuring seamless integration.
- Conducted tag troubleshooting for key functionalities such as Conversion, Remarketing, Dynamic Remarketing, Tag Manager, Analytics, and Ecommerce.
- Provided comprehensive customer service by supporting, training, investigating, and troubleshooting clients during GVC implementation.
- Cultivated relationships and offered support in a B2B environment, focusing on customer service and relationship management.
- Actively sold, closed, serviced, and expanded the customer base within assigned territories.
- Developed strategic action plans to foster growth in target markets, ensuring a proactive approach to business development.
Online Marketing Manager
- Orchestrated and directed comprehensive digital marketing strategies encompassing search engine optimization (SEO), search engine marketing (SEM), social media marketing, content marketing, email marketing, and.
- Oversaw the coordination of digital marketing, social media, brand reputation, print marketing, and direct marketing activities for a corporate company.
- Conducted regular visits to regional company sites, engaging with area managers to gather valuable product feedback.
- Provided expert sales and marketing support to sales representatives, ensuring a high level of professionalism.
- Collaborated closely with distributor field teams to lead strategic field initiatives and enhance overall market presence.
- Generated compelling content for Facebook, Twitter, and blogs to engage and captivate the target audience.
Technical Support Engineer In Ito (Infrastructure Technology Outsourcing)
- Recognized as a proficient Technician and appointed as a Trainer based on outstanding performance on the floor.
- Successfully trained four consecutive batches, ensuring comprehensive coverage of processes.
- Earned accolades for implementing effective training processes and achieving top performance from trainees in all batches upon transitioning to the operational floor.
- Collaborated with the Training Department to enhance training materials and schedules continually, contributing to improved services for Operations and directly impacting client satisfaction.
- Provided first-level technical support for global Kone, serving 35,000+ employees across NA, EMEA, and APAC regions.
- Addressed hardware, software, and connectivity issues within a diverse environment encompassing Citrix, Windows NT/2000, Windows XP, Windows 7, and mainframe systems.
Senior Tech Support Representative
- Managed inbound calls for over 10 million UK subscribers, addressing Sales, Technical, and Billing Issues.
- Served as a Training Assistant, facilitating the transition of new hires to the Operations Floor.
- Conducted comprehensive training sessions for effective onboarding.
- Analyzed and resolved hardware and software issues, optimizing member service.
- Collaborated with cross-functional teams for efficient problem-solving.
- Maintained up-to-date knowledge of BSKYB technologies.
Colleagues at AsInt, Inc.
Other employees you can reach at asint.net. View company contacts for 4 employees →
Paul Raithby
Colleague at Asint, Inc.
Immingham, England, United Kingdom, United Kingdom
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AK
Ashok Kumar Upadhyay
Colleague at Asint, Inc.
Gautam Buddha Nagar, Uttar Pradesh, India, India
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PN
Punyatoya Nayak
Colleague at Asint, Inc.
Bengaluru, Karnataka, India, India
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MS
Muhammed Swalih
Colleague at Asint, Inc.
Bengaluru, Karnataka, India, India
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SD
Sabyasachi De
Colleague at Asint, Inc.
Midnapore Sadar, India, India
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AK
Ajay Krishna
Colleague at Asint, Inc.
Patna, Bihar, India, India
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SK
Shiva Kumar
Colleague at Asint, Inc.
Bengaluru, Karnataka, India, India
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JG
Jeeniya Goyal
Colleague at Asint, Inc.
Punjab, India, India
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SM
Syed Mustafa Haaris
Colleague at Asint, Inc.
Bengaluru, Karnataka, India, India
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MS
Maadhavi Suvarna
Colleague at Asint, Inc.
Karnataka, India, India
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Rithuin Prakash education
Frequently asked questions about Rithuin Prakash
Quick answers generated from the profile data available on this page.
What company does Rithuin Prakash work for?
Rithuin Prakash works for AsInt, Inc..
What is Rithuin Prakash's role at AsInt, Inc.?
Rithuin Prakash is listed as Customer Success Manager | Driving Client Satisfaction and Retention | SaaS | Onboarding| Enhancing Client Journeys and Outcomes | Customer Success Specialist | at AsInt, Inc..
Where is Rithuin Prakash based?
Rithuin Prakash is based in Bengaluru, Karnataka, India while working with AsInt, Inc..
What companies has Rithuin Prakash worked for?
Rithuin Prakash has worked for Asint, Inc., Webware.Io, Regalix, Tecpatr, and Hp.
Who are Rithuin Prakash's colleagues at AsInt, Inc.?
Rithuin Prakash's colleagues at AsInt, Inc. include Paul Raithby, Ashok Kumar Upadhyay, Punyatoya Nayak, Muhammed Swalih, and Sabyasachi De.
How can I contact Rithuin Prakash?
You can use AeroLeads to view verified contact signals for Rithuin Prakash at AsInt, Inc., including work email, phone, and LinkedIn data when available.
What schools did Rithuin Prakash attend?
Rithuin Prakash holds Bachelor Of Commerce (B.Com.) from Amc Group Of Educational Institutions.
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