During my tenure at Freshdesk, I worked as a Sales Engineer and as a Sales Account Manager, for Indian subcontinent, Africa, and the Middle East, in the Sales department. My dual role allowed me to take up responsibilities such as:- Co-ordinated with developers to modify product to meet specific customer needs & features- Prepared and delivered technical & product presentations to explain products and services to customers.- Setup support environments & delivered product training for clients based on their requirements & specifications- Trained incoming employees in using the product in order to help the team grow quickly & boost sales- Fashioned reports, using Salesforce, from existing data to shift focus on emerging markets- Restructured sales activities to streamline process, including demo, pitch, & emails, thus increasing sales by 80%- Authored marketing materials with the consumer perspective in mind to increase sales and expand key client base- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories- Negotiated prices, terms of sales and service agreements

During my training at TCS, I held the following responsibilities:- Facilitated the training of a group of 34 employees as a special point of contact- Headed a team of 5 to complete a module of mini project using Python- Attended meetings to review deadlines and provide status reports for the project- Received the star performer award of the group for consistent performance