• Developed a reporting system using SFA to provide real-time insights into customer satisfaction and product performance.• Responsible for implementation of SFA, end-to-end support, mapping, and complaint resolution of front-end sales team for smooth functionality.• Achieved a 49% increase in productivity and maintained 95% adherence through regular monitoring and training of the front-end sales team.• Prepared and analyzed EXIM data to derive logical conclusions about global market trends and their impact on the domestic market.• Analyzed and formulated product mix and NSR projections for upcoming quarters.

• Orchestrated efficient dispatch planning by establishing seamless communication channels between branches and the paper mill. Strategically prioritized order manufacturing and dispatch, mitigating potential bottlenecks and ensuring timely deliveries. Adept at identifying and resolving operational challenges, contributing to a streamlined and customer-centric supply chain.• Implemented demand planning strategies by meticulously analyzing market reports and trends. Proactively identified opportunities for product development aligned with market needs. Executed dynamic pricing adjustments in response to market fluctuations. Seamlessly integrated operations management and marketing acumen to optimize product portfolios, ensuring a competitive edge and sustained growth.

Utilized SAP ERP to streamline processes and enhance efficiency in report generation and order execution. Leveraged the power of SAP's Prod module to deliver accurate and timely insights, excelled in optimizing data-driven decision-making, and driving operational success through innovative solutions.

Developing an online and offline platform for those who are in search of different types of Artworks and for those who are in search of the right audience for getting their artwork sold.Proper acknowledgment of local talents whose livelihood is dependent on the artworks by providing them right customers under the 'Vocal for Local' campaign

Introduction of DOT Glasses at my current geographical location by researching, networking, and contacting the concerned and interested organization for its expansion and familiarisation.

Worked on a Project - 'How COVID-19 is affecting the performance of UCWL and similar industries'

Learned about itinerary preparation and its costing, one of the very crucial aspects when it comes to tour planning and also learned about different tour packages and combinations usually preferred by both inbound and outbound tourists. Managed query calls and instore customer handling as well.Overall it was a good experience within the span of 1.5 months which is full of multiple learnings.