At PinnacleWorks, our team has led the end-to-end product lifecycle for advanced cloud computing initiatives, launching innovative solutions and honing cross-functional collaboration. This leadership reduced development cycles by 15%, underscoring our commitment to efficiency and excellence. With a Bachelor of Business Administration (Honors) from Lovely Professional University, my foundation in business strategy has been pivotal in aligning product management with market demands.My role as a Product Analyst has been enriched by spearheading a Local Natural Language Understanding engine, optimizing user experiences in diverse linguistic landscapes. Leveraging tools like Jira and Asana, our team has streamlined SaaS product development, focusing on user experience and operational efficiency, demonstrating strong project management and an ability to translate complex business requirements into technical achievements.
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Product AnalystPinnacleworks Infotech (P) Ltd May 2022 - Jul 2024Gurugram, Haryana, IndiaLed end-to-end product lifecycle for multiple cloud computing and distributed systems engineering projects, resulting in innovative product launches and improved cross-functional collaboration, reducing development cycle time by 15%.Strong project management coordination and management ability. Spearheaded SaaS-based product development, focusing on user experience and operational efficiency, utilizing Jira, Confluence, and Asana for seamless project management.Pioneered the… Show more Led end-to-end product lifecycle for multiple cloud computing and distributed systems engineering projects, resulting in innovative product launches and improved cross-functional collaboration, reducing development cycle time by 15%.Strong project management coordination and management ability. Spearheaded SaaS-based product development, focusing on user experience and operational efficiency, utilizing Jira, Confluence, and Asana for seamless project management.Pioneered the development of a Local Natural Language Understanding (NLU) engine, optimizing local language understanding and enhancing user experience.Ability to understand and translate business requirements into technical solutions.Designed and implemented complex voice bots for diverse use cases, demonstrating the ability to deliver solutions at massive scale.Managed a 5-member cross-functional team and coordinated with six business partners for the successful launch of an e-commerce platform, ensuring timely delivery of quality products.Led product training and induction programs, facilitating effective onboarding of new team members to contribute to product development.Executed end-to-end B2C and B2B client campaigns, consistently delivering high-quality products and implementing strategies to enhance overall satisfaction based on client feedback. Show less -
Quality AnalystPinnacleworks Infotech (P) Ltd Feb 2022 - May 2022Gurugram, Haryana, IndiaMonitor quality parameters and constantly work towards improving itPerform extensive data validation/quality assurance analysis within large datasets and churning out the areas of improvement/issues in the productDeveloping test cases, manual and automatedConduct automated and manual tests to ensure the product created by developers is fit for purposeTo find bugs and issues within a product before it gets deployed to everyday usersProviding regular reports to the management… Show more Monitor quality parameters and constantly work towards improving itPerform extensive data validation/quality assurance analysis within large datasets and churning out the areas of improvement/issues in the productDeveloping test cases, manual and automatedConduct automated and manual tests to ensure the product created by developers is fit for purposeTo find bugs and issues within a product before it gets deployed to everyday usersProviding regular reports to the management on product performance and customer issues experienced while analysisWork closely with the key stakeholders of the product and improve the quality of the productIdentify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the team Show less -
Retainer | Heath And Pharmaceutical | The Indian Express GroupThe Indian Express Jun 2021 - Dec 2021Noida, Uttar Pradesh, India1. Working on identifying the right delegates and acquiring them for various IPs2. Driving nominations for awards from the prospective audience3. Extending support to the sales team with identifying clients in the highlighted target segment and making proposals4. Working on client servicing and ensuring that the deliverables promised are delivered -
Onboarding ExecutiveMounty Feb 2020 - Aug 2020Noida, Uttar PradeshJob Responsibilities:1. Monitor, control and manage business operations to meet customer expectations and company goals. 2. Liaise between customer and management to ensure smooth operations delivery.3. Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.4. Ensure compliance with company standards and procedures.5. Build and maintain strong customer relationship through regular meetings and communications.6. Evaluate… Show more Job Responsibilities:1. Monitor, control and manage business operations to meet customer expectations and company goals. 2. Liaise between customer and management to ensure smooth operations delivery.3. Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.4. Ensure compliance with company standards and procedures.5. Build and maintain strong customer relationship through regular meetings and communications.6. Evaluate current operational performance and provide strategic plan for improvements. 7. Identify problems in operations process and resolve them in quickly and timely manner. 8. Follow standard operating procedures for efficient business operations.9. Maintain clear and accurate operations documents/procedures for reference purposes. Show less -
Business Development InternOyo Oct 2018 - Nov 2018Goa, India -
Digital Marketing InternSisgain Jun 2018 - Jul 2018Noida Area, IndiaThis internship is the learning step of how to develop applications enrich with technology and innovation. Day-to-day responsibilities include:1. Work on SEO/SME/SMO2. Digital marketing reporting3. Work with Digital Marketing Manager to refine social media strategy and best practices4. Assist in managing social media channels (Facebook, Twitter, Pinterest, Instagram, Flickr,YouTube) and editorial calendar to ensure content is timely, relevant, and engaging5. Prepare… Show more This internship is the learning step of how to develop applications enrich with technology and innovation. Day-to-day responsibilities include:1. Work on SEO/SME/SMO2. Digital marketing reporting3. Work with Digital Marketing Manager to refine social media strategy and best practices4. Assist in managing social media channels (Facebook, Twitter, Pinterest, Instagram, Flickr,YouTube) and editorial calendar to ensure content is timely, relevant, and engaging5. Prepare weekly updates and reports to track growth and success rates of campaigns6. Keep up to date and informed on new social media trends and adapt accordingly7. Build a content strategy8. Generate links and work on them9. Implement the keyword strategy to increase rankings on all major search networks10. Social media or page linking or improve more than more join our social media page, follow-up candidates Show less
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Marketing InternMy Dream Store Jan 2017 - Feb 2017This was a marketing internship in which I was required to perform the following tasks:- Day-to-day responsibilities include:1. Work to form new client relationships and strengthen existing client relationships to forge new opportunities2. Promote company products3. Co-ordination with the internal team4. Execution and analysis of the performance.
Ritika Setia Education Details
Frequently Asked Questions about Ritika Setia
What is Ritika Setia's role at the current company?
Ritika Setia's current role is Aspiring Associate Product Manager | SaaS & AI Enthusiast | Driving User-Centric Solutions through Cross-Functional Collaboration.
What schools did Ritika Setia attend?
Ritika Setia attended Lovely Professional University.
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