Ritika Bajpai Email & Phone Number

• Supported the migration from monolithic to microservices architecture by conducting comprehensive testing analysis
• Participated in an Al project, acquiring expertise in chatbot prompt design and translating Natural Language Processing (NLP)
• Analyzed and integrated data from staging databases into a structured format using SQL, enhancing data comprehensiveness and functionality through backend and frontend integration
• Curated overview dashboards using PowerBI
• Utilised Power Automate to conduct RPA such that the time taken for business processes was cut by 30%

Singapore

- Support the Product Team with the on-boarding of interested Technology Solution Providers (TSPs)- Proposed technological features that could be implemented into the existing pipeline of the product (Xtract) - Helped to integrate image pre-processing methodologies to complement existing computer vision features using Python packages- Touched on using.

- Provided personalized service to manage members' inquiries on CPF schemes / National schemes - Consolidation of members' statements/reports for appealing for schemes to receive financial aid - Managed scheduling of appointments - Basic handling of Microsoft Excel

- Supporting the sales team in meeting the needs of corporate customers - Use of ERP system- Preparing sales quotations for customers and administrative support to the sales team - Providing excellent customer service as the point of contact for client inquiries and concerns - Providing systematic forecasting of usage for clients / products

Information Systems

Activities and Societies: Smart City Society, Business Intelligence and Analytics, Artificial Intelligence, Fintech, .Hack, Women in Tech.

A Levels

Activities and Societies: Taekwando Executive CommitteeAchievements: - 1st Runner up at the National School Games | 2021 - Colours award.

O Levels

Activities and Societies: National Cadet Corps Executive CommitteeAchievements: - 1st Runner up for Precision Drill Squad | 2018, 2019.