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Ritik Arora Email & Phone Number
Senior Customer Success Manager
at
GoKwik
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Ritik Arora? Overview
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Quick answer
Ritik Arora is listed as Senior Customer Success Manager at GoKwik, a company with 446 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Ritik Arora.
Ritik Arora previously worked as Founder at Bodyssey and Marketplace Operations at Mensa Brands. Ritik Arora holds Puc, Commerce from Sri Bhagawan Mahaveer Jain College.
Company email context
Email format at GoKwik
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GoKwik
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Profile bio
About Ritik Arora
For over 8 years, the clothing industry left me wanting. As a plus-size guy myself, I struggled to find stylish streetwear that actually fit. That's why I founded Bodyssey – the first-ever streetwear brand in India, dedicated to plus-size men.Passionate about continuously improving processes, maximizing productivity and efficiency, and delivering exceptional customer experiences. Committed to fostering a positive and dynamic work environment that drives team performance and creativity.
Listed skills include Team Management, Customer Service, Microsoft Office, Strategic Planning, and 9 others.
Current workplace
Ritik Arora's current company
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Gokwik
9 roles
Ritik Arora work experience
A career timeline built from the work history available for this profile.
Founder
Bodyssey is all about inclusivity and empowerment. We believe that every man deserves to feel confident and stylish, regardless of their size.Our mission is to redefine men’s fashion by promoting body positivity and self-expression. At Bodyssey, we’re not just selling clothes; we’re spreading a message of confidence, acceptance, and empowerment.To know.
Marketplace Operations
Feb 2023 - Nov 2023
Senior Pod Lead
Oct 2022 - Jan 2023
Pod Lead
- The first team assigned was from the Inbound & Outbound LOB. It was the SWAT team that was the front face for Wakefit in Customer Support. Scaled the team's utilization to 73% and Quality & Performance to 94%. The same sustained for 4 months and the highest ever amongst other teams. - Organized Process Knowledge Tests for the entire Customer Support Team.
Oct 2020 - Oct 2022
Customer Relations Manager
(Covid Impact: Lay Off)Managing the Customer Support and Marketing Team - Day-to-Day operations including managing scheduling, attendance, workflow management and delegation of responsibilities- Tied up with multiple vendors like Freshchat, Freshdesk, Zoho for support and marketing- Identify business opportunities and develop strategies for achieving.
Jun 2020 - Sep 2020
Senior Operations Consultant
Covid Impact: (Lay Off)A 3 months engagement with CabDost to streamline City Wide Operation. - Was Hired to streamline operations for the startup. A two months engagement - Monitor Employees productivity and optimize procedures to reduce cost - Increased productivity by 20% whilst simultaneously reducing headcount by 10% - Held weekly employee meetings to.
Nov 2019 - Jan 2020
Customer Support - Sr. Consultant
Managed the day to day queries via Ticketing and Calls. This entails: - Answering all customer queries regarding product and service - Meeting a set target of the day since the date of joining - Coordinating with the team to handle escalations and priority cases. - Testing and creating a new tool for the CS Team. - CSAT/DSAT survey check on a day to day.
Feb 2019 - Nov 2019
Operations Executive
Ran tasks raised by users on Dunzo, end-to-end. This entailed: - Researching and identifying which merchant is best suited to the given task - Coordinating with delivery executives to ensure the task is run while disturbing the user as little as possible - Handling tasks that have gone wrong and finding quick resolutions. - Identified ongoing and potential.
Oct 2017 - Jan 2019
1 education record
Ritik Arora education
FAQ
Frequently asked questions about Ritik Arora
Quick answers generated from the profile data available on this page.
What company does Ritik Arora work for?
Ritik Arora works for GoKwik.
What is Ritik Arora's role at GoKwik?
Ritik Arora is listed as Senior Customer Success Manager at GoKwik.
Where is Ritik Arora based?
Ritik Arora is based in Bengaluru, Karnataka, India while working with GoKwik.
What companies has Ritik Arora worked for?
Ritik Arora has worked for Gokwik, Bodyssey, Mensa Brands, Wakefit, and The Skin Store.
How can I contact Ritik Arora?
You can use AeroLeads to view verified contact signals for Ritik Arora at GoKwik, including work email, phone, and LinkedIn data when available.
What schools did Ritik Arora attend?
Ritik Arora holds Puc, Commerce from Sri Bhagawan Mahaveer Jain College.
What skills is Ritik Arora known for?
Ritik Arora is listed with skills including Team Management, Customer Service, Microsoft Office, Strategic Planning, Customer Relationship Management, Project Management, Microsoft Excel, and Team Leadership.
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