- Revamped WorldAvsec’s website, leading to a 47% increase in user retention and a 52% boost in customer acquisition.- Created a cutting-edge component library and interactive dashboard for Nomadic LLC, contributing to a 30% improvement in user engagement.

• Executed hi-fi prototypes for a Bail Fund App to reduce operational bail fund burdens and expedite the bail funding process, achieving a 100% stakeholder buy-in and laying the foundation for a projected 25% increase in operational efficiency. • Exceeded design expectations by 1440%, delivering 77 hi-fi designs and an advanced component library for Open Unit’s website redesign in a high-paced, time sensitive project; setting the stage for an anticipated 20% improvement in user interactions post-implementation. • Led the redesign project Purolator’s internal portal, to decrease cognitive overload and increase productivity of internal waybill processing users by 30%.• Led a design workshop to help create Deloitte’s Design Ops playbook, and invited as a speaker to give a talk to the company about the Power of Storytelling.

• Led a design thinking project for the Innovation Hub and Accessibility Services, contributing to a 2x increase in user satisfaction and laying the groundwork for future research methodologies. • Handed off a report with insight to the data and analysis through an ethnographic & empathy based approach.

• Increased user engagement by 60% for a leading Swiss banking institution by redesigning their end-to-end user experiences across multiple features and sub-projects, resulting in a 25% increase in customer loyalty.• Elevated efficiency by 50% for a major American Oil & Gas corporation, bagging an award for my UX contributions and contributing to a 20% increase in overall productivity.• Conducted primary research for a Health and Wellness industry client, contributing to a projected 30% increase in user adoption post-implementation.

• Improved website traffic and interactions by more than 130% by creating a new design library, brand guidelines and mid-fi wireframes for the redesign of the website.• Boosted productivity by 114% with a product design, resulting in a projected 30% reduction in operational costs.