Ritu Agarwal Email and Phone Number

Responsible for overseeing team management, operational efficiency, and financial reporting to facilitate smooth operations and compliance within the organization's financial systems and processes.Initiated and led efforts to minimize unclaimed funds in compliance with amended guidelines byIRDAI. Implemented cross-functional strategies for prompt and accurate fund utilization.Customized bank statements to trace beneficiary details.Redesigned processes to reduce open funds.Customized applications to suit the needs of the redesigned process.

Redesigned and Streamlined Invoice Process from Ground UpApplied comprehensive record-to-report expertise to streamline the invoice processing team,data access, and accelerated provision and budget closure.Automated invoicing and agreement processes, boosting efficiency and precision.Achieved 100% closure of invoices within TAT.Strategic Thinker with Business-focused Applications and ProcessesExpertly led transformative efforts, nurturing innovation and adaptability within the team. Led rapiddigital transformation of vendor onboarding for business continuity during COVID-19 lockdown.Significantly improved payments processed from 66% to 94% within 5 working days, drivingvendor satisfaction through reduced disputes.Seamlessly partnered with cross-functional teams and vendors, achieving projectmilestones and strategic objectives.Skillfully managed a diverse network of vendors across PAN India

Client-Centric Approach: Consulted with clients to assess needs and provided optimal solutions in designing jewelry for online and offline retail.Financial Management: Oversaw budget planning, administration, and accounting functions, ensuring successful financial operations.Business Development: Managed end-to-end operations, including purchasing, to meet business needs and maintain efficient operations.

Operational Leadership: Led a team to surpass operational targets and Client Service Level Agreements (SLAs).Process Enhancement: Regularly reviewed and updated BPM, SOP, Training Manuals, and process documents for continuous improvement.Performance Optimization: Addressed performance gaps to maximize team productivity.Employee Development: Fostered employee growth through effective communication, coaching, training, and annual reviews.Collaborative Management: Organized regular team meetings to align efforts and share best practices within the team.