Experienced Tele-caller adept at converting cold calls into assignments and effectively communicating client requirements to sales teams. Skilled in managing marketing activities, attending conferences, and updating industry knowledge. Maintained service quality for strong company reputation and improved bookings through effective market research. Proficient in coordinating team efforts, generating sales and lead reports, and supporting field executives. Previous role as Production Planning Controller involved developing and analyzing pre-production and post-production reports, managing audits, and forecasting production needs. Earlier experience as a Customer Service Executive included identifying process improvements, addressing customer queries, and preparing monthly satisfaction report