Ritu Kumar work email
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Ritu Kumar personal email
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I am an ML and data science leader with 20+ years of experience in analytics and now data science, machine learning and AI. I have applied my expertise by using data to improve business decisions, outcomes & AI application across organizations with massive global users through my experience at AT&T and WebMD. I was not a product manager.I’m an experienced solution provider with strong business acumen, providing stakeholders with cutting edge AI vision, solving business functions with AI approaches and unleashing innovation to beat the competition. I collaborate with analytics, product, marketing, engineering, IT and sales to unlock organization’s potential with AI. Below are the skills I bring:* Worked on (hands on) Graph based Recommendation Engine for Cold Start problems, Hybrid or Real Time Recommendation Engines, Deep Learning, NLP, Topic Modeling, Sentiment Analysis, Churn, Clustering, Classification, ML solutions with Regression, Linear/Multiple, SVM, Decision Tree, Random Forest, Naive Bayes, KNN, K-Means, Deep Learning Model, LSTM, LDA, and Ensemble Algorithms, GenAI, Generative AI, LLMs, Gemini Pro, LLama 2. * RStudio, Scikit-Learn, R, Spark, Google Cloud Platform, DL, H2O, Hadoop, Hive, Python, Perl, C, Unix, Octave, Weka, Artificial Intelligence, Research, Data Science.* Specialties - End to End ML, Big Data Analytics, Data Science, Automation, Reporting. * Research : Cutting edge analyses monitoring change in Products, Services & Technologies. * Broadband Throughput Research by Protocols, Apps, Latency and Jitter, Core Backbone Utilization, Adworks, Networks * Investigative Market Research, Acquisition, Customer Movement, Retention, Billing, TV viewing behaviour, ratings, advertising, demographics, profiles, social media* Heterogeneous systems - Vertica, Teradata, Natezza, Oracle, Sas, Terabytes of data, Billions of Rows. Telecom business intelligence.
Binni Systems Corp
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President And CeoBinni Systems CorpSomerville, Nj, Us
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Lead Ml EngineerWebmd Mar 2020 - Jun 2023UsDirector level, Lead Applied ML Engineer, part of COE team, reporting to Group VP, providing ML solutions across WebMD. Steered a team of amazing data scientists and machine learning engineers that focused on initiatives to increase the engagement of the WebMD members. Conducted weekly brainstorming sessions to discuss cutting edge AI and ML solutions for various email and site consumer products. Worked closely with the stakeholders and executive team to provide an actionable vision to enhance various business functions, partnered with the leadership at product, analytics, engineering, and marketing teams to optimize the WebMD experience across its applications. We used the clicks data to understand behaviors and usage patterns to make data-driven product development decisions, to create products that truly served WebMD’s members. I also presented the “latest in AI” e.g ChatGPT, GenAI to the stakeholders and organization at large.Built POCs (e.g. Whisper) with latest in AI for various use cases to showcase the approaches. -
Machine Learning Engineer / Data ScientistWebmd Aug 2018 - Mar 2020UsWorked on AI, DL, ML solutions, Recommendation Engines, Topic Modeling, NLP, Clustering, Churn Model, Time Series, Sentiment Analysis and Classification Problems. -
Senior Researcher (Consultant)At&T Labs, Inc. Dec 2000 - Mar 2017Dallas, Texas, UsCase Type Volume (CTV) * Applied data science and ML to reduce cost due to number of Technicians (Tech) dispatched to homes for AT&T customer care organization. Employed “Latent Dirichlet Allocation Topic Modeling” natural language processing technique to parse hand written notes. Identified the customer support problem topics which could be resolved remotely with Home Network Manager (HNM) interface, and/or belong in another existing CTV category to help reduce the cost. * Provided innovative approach to identify new set of CTV codes for HNM, utilizing k-means clustering technique to group the new topics. Applied various NLP techniques for the analysis such as Mallet, LDA library in R, Word2Vec, and Word-Cloud. Explored feature extraction in Scikit-Learn and PyTorch. Collaboratively managed projects, from timeline creation to project completion, exceeding client and manager’s expectations. Presented multiple analyses to the client and a group of research scientists at the department level in a tight deadline environment.Supported development of Broadband Quality Index 3.0 (BQI) * A statistical model developed by AT&T Labs Research that relates “High Speed Internet Access” (HSIA) customer satisfaction to broadband performance, using network traffic and hardware performance variables. Model was implemented in production to proactively monitor and alert about broadband performance issues prior to call by the customers.Numerous other projects - details are in the resume. -
President & CeoBinni Systems Corp Dec 1997 - Mar 2017Telecom work.
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Researcher (Consultant)Bell Laboratories Dec 1996 - Jan 2000Murray Hill, Nj, UsStatistical, analytics and automation support for various consumer products : * Supported various statistical models development, marketing analytics and automation initiatives for customer retention and win-back plans, customer calling behavior, VoIP, Wi-MAX, network optimization and customer care studies.
Ritu Kumar Skills
Ritu Kumar Education Details
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Delhi UniversityBachelor'S Degree -
UopInformation Technology
Frequently Asked Questions about Ritu Kumar
What company does Ritu Kumar work for?
Ritu Kumar works for Binni Systems Corp
What is Ritu Kumar's role at the current company?
Ritu Kumar's current role is President and CEO.
What is Ritu Kumar's email address?
Ritu Kumar's email address is ri****@****att.com
What schools did Ritu Kumar attend?
Ritu Kumar attended Delhi University, Uop.
What are some of Ritu Kumar's interests?
Ritu Kumar has interest in Civil Rights And Social Action, Environment, Science And Technology, Human Rights, Health.
What skills is Ritu Kumar known for?
Ritu Kumar has skills like Unix, Data Mining, Perl, Telecommunications, C++, Business Intelligence, Hadoop, Sas, C, Integration, R, Machine Learning.
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