Working on Application to resolve client's Issues in a timely manner.Providing technical support to customer by telephone & email.Act as an escalation resource to the Helpdesk.Assigning & forwarding tickets(service request) to backend team member who will resolve it. Highlights of expertise:*IBM Maximo functional support *Application Support Engineer, *Service Desk Management, *Incident Management*Ticketing tool *IT Helpdesk Management*IT Service Desk
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Sales ManagerApc Technologies, InDelhi, India -
Application Support EngineerWipro Limited Sep 2019 - PresentNew Delhi, Delhi, India
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Sales EngineerApc Technologies Feb 2017 - Sep 2019
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Production EngineerSero Enterprises Oct 2014 - Feb 2017New Delhi
Ritul Kulshrestha Skills
Ritul Kulshrestha Education Details
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Uttar Pradesh Technical UniversityElectronics And Communications Engineering
Frequently Asked Questions about Ritul Kulshrestha
What company does Ritul Kulshrestha work for?
Ritul Kulshrestha works for Apc Technologies, In
What is Ritul Kulshrestha's role at the current company?
Ritul Kulshrestha's current role is Sales Manager.
What schools did Ritul Kulshrestha attend?
Ritul Kulshrestha attended Uttar Pradesh Technical University.
What skills is Ritul Kulshrestha known for?
Ritul Kulshrestha has skills like Powerpoint, Microsoft Office, Manufacturing Engineering, Electronic Circuit Design, Electronics Manufacturing Services.
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