Building an online marketplace for healthy consumables.Merchandizing

Strategic Planning:Annual and quarterly ARR and revenue planning - territory and portfolio planningConducting sales forecast calls with regional sales leadersInvestor communicationsProduct Management:Built a Contact Center as a Service (CCaaS) software solution targeting Customer Service Reps and SupervisorsDeveloped new features on internal CRM achieving cost reduction, time savings and departmental productivity.Conducted comprehensive market research… Show more Strategic Planning:Annual and quarterly ARR and revenue planning - territory and portfolio planningConducting sales forecast calls with regional sales leadersInvestor communicationsProduct Management:Built a Contact Center as a Service (CCaaS) software solution targeting Customer Service Reps and SupervisorsDeveloped new features on internal CRM achieving cost reduction, time savings and departmental productivity.Conducted comprehensive market research, interviews, surveys, and competitor analysis for packaged products.Front ended Customer Advisory Board and focus groups as part of primary market researchForged partnerships with 3rd-party vendors, expediting product development.Process improvement:CRM owner for Sales, Demand Generation, and Marketing teams, ensuring data accuracy, reporting, and function scorecards.Process optimization for sales, delivery and demand generation teamsSpecial initiatives:Orchestrated SOC2 accreditationInitiated internal and partner learning programsSecured third-party software partners to fast track product development Show less

Orchestrated design thinking workshops to identify customer requirements and propose solutionsNew product developmentResponded to RFPs

Established a cost-effective marketplace within Quess for employees to access everyday products and services. Conducted and analyzed surveys for customer segmentation and identification of product categories to target. Forged strategic alliances with suppliers and integrated them into the Quess platform.

End to end mobile app delivery – coordinating with client, project scheduling, scoping, managing team, project documentation, and reportingDeveloped a suite of hotel booking applications for Montcalm Group, London.Coordinated the delivery process involving teams across UK and India.

Brainstorming and prototyping product ideas, planning product milestones and client deliverables, coordinating with the engineering team, project scheduling and exploring technology enablers.Received seed funding from CIIE- IIM Ahmedabad and Ministry of Micro, Small and Medium Enterprises (MSME), IndiaDeveloped mobile applications across major platforms such as Symbian, Blackberry, J2ME, BADA, iOS, and Android.

Wireline loggingGenerating subsurface dataReporting