Ritwik Pathak Email & Phone Number

WORK EXPERIENCE: Having good experience of Scrum Master/IT Project Manager/Program Manager role (Taking care of Scrum Ceremonies/Events, artifacts, metrics, values & principles; removing the impediments of team members, working closely with product owner, along with handling different stakeholders from opening to closing the Sprint) Scrum Master Activities (As a facilitator and servant leader, taking care of all scrum ceremonies like Sprint planning, Daily standup, Sprint Review and Sprint Retrospective meetings, following Agile values and principles, tracking the progress of team members and updating product owner and clients, removing impediments of the team members) Having good experience of Story point estimation techniques (Planning poker, t-shirt sizing, dot voting etc.) Having good experience of PI planning, Sprint/iteration planning, Capacity planning and tracking the progress of the team members through various agile metrics such as Sprint Burn down Chart, Velocity chart etc. Having good knowledge of Agile Project Management using Scrum methodology Having good experience of Stakeholder Management, Conflict Resolution, Client Relationship Management, Power Point Presentation Mentoring/coaching new team members, provided training on Domain, Process & Project along with Agile and Scrum to the team members Project Management Activities (Project Initiation, Project Planning, Project Execution, Project Monitoring and Controlling, Project Closing) along with Project Resource Management, Budget and Cost Control, Risk Management, Change Management, Continuous Improvement, Quality Assurance) Excellent communication skill to deliver and present learning effectively. Collaborating with team members for removing their impediments as a facilitator and Servant Leader Mentoring/coaching new team members, provided training on Domain, Process & Project Regular co-ordination with onsite team members, team lead, business analysts and Clients, sending regular reports to the onsite team lead and product owner Knowledge of Change Impact Analysis/Change Management, Enterprise Resource Planning (ERP), Root Cause Analysis (RCA) Review of Service-level agreement (SLA) and Key Performance Indicators (KPI) 