Highly accomplished digital transformation professional with over 15 years of experience implementing complex global transformation projects in Fortune 500 companies. Possesses diverse experience from leading technical architecture, to formulate product strategy, roadmap, and project management.Have in-depth experience in Service Management, Lead-to-Cash, domain with experience in implementing Salesforce.com, SAP (S/4HANA), Azure DevOps, BRIM, SAP C4C CRM & SD modules as a lead and solution architect with functional skills. With solid industry experience in Hi-Tech, Manufacturing, and Consumer Products. Implemented 8 end-to-end projects, rollouts, M&A, migration, upgrades, Post go-live supports.Core competencies include:•Led the design of multimillion-dollar IT-driven global transformation initiatives to enable new revenue streams, process harmonization, merger and acquisition, and Business Transformation.•Implemented ERP S/4HANA, BRIM, SAP Sales and Distribution, Azure Apps, Dev Ops, ServiceNow, Salesforce Sales, Service Cloud, and other Cloud-based SaaS applications to achieve transformation, automation, productivity, and compliance goals.•Possess strong knowledge of Software Development Life Cycle (Requirements gathering, As-is, To-be, Fit-Gap analysis, Design, Construction, Testing, Implementation, and Support) with methodologies including Agile (SCRUM), Waterfall, and Hybrid.•The key liaison between senior stakeholders, leaders, and technical teams to strategically plan, design, and deploy solutions on time.•Collaborated with process owners, steering committee Project Management Office, and vendor professionals to achieve key milestones for solution delivery within budget and on time.•Responsible for facilitation of discovery workshop, and creation/signoff of blueprint documentation (project roadmaps, BRDs, BSDs, sprint planning, release planning, process flows) •Led and groomed effective technical teams across multiple geographies and cultures to smooth delivery of high-quality IT systems.Area of Expertise:• Digital Transformation Strategy.• B2B Sales - Lead to Cash / CPQ Process (Customer 360, Lead, Opportunity, Pricing, Configurator, quote, contract, Invoice).• Channel Management Process: Partner Program, Rebate, 3S Reporting, Partner Portal• Product Master Data, Configurable Product.• Sales and Distribution (including SAP S/4HANA), Billing (Including BRIM).• Service Process: - Project Service Delivery, Installed Base, E-Service, Service Order Mgmt., Complaints mgmt., RMA, Returns Mgmt., Warranty mgmt. and Case management.