Ritz Dela Cruz Email & Phone Number

Chula Vista, Ca, Us

Chula Vista, Ca, Us

National City, California, Us

• Draft offers, purchase agreements and other legal documentation on behalf of my clients.• Researches available inventory and provides best matches based on client requests and requirements.• Uses ShowingTime to manage custom showing schedule for buyers and sellers.• Leads communications in negotiating process, escrow issues and closing schedule.

San Diego, California, Us

• Managed eight-person team, ranging from editors to videographers to interns and used Trello software to plan their day-to-day operations including the assignment of video edits, b-roll/asset filming sessions and other media needs.• Planned and executed over 1200+ videos and increased video output by an average of 62% YOY by establishing a new pre-production process and calendar that helped facilitate cross-departmental requests and raised overall productivity.• Helped grow YouTube channel to over 60K subscribers by creating relevant and educational content related to the eyewear industry.• Increased engagement by average of 37% YOY by monitoring and responding to hundreds of weekly comments, often resulting in development of new video concepts.• Worked closely with SEO team to determine relevancy of videos, adjusted schedule as needed based on priority.• Frequent collaboration with other channels in search of ways to better improve alignment and overall message of the company.• Generated reports on Excel, PowerPoint and Canva for presentations to executive team & company board that reviewed key YouTube analytics and identified ways to further improve key metrics.• Routine data entry related to updating marketing inventory, project updates and performance analytics. • Worked public-facing events including Bike to Work Day and San Diego Mountain Biking Association promotions.Other Responsibilities Included:• Interviewed, hired and trained new hires in team standards and practices.• Developed internship program and assigned and reviewed completed tasks. • Identified marketing product issues and developed new inventory management system that tracked hundreds of product for marketing & sales team use.• Created scripts for paid social ads and skits for yearly industry award show, "The REXYS."

San Diego, California, Us

• Represented company as main point-of-contact for 25+ brands for all video marketing needs, drafting professional correspondence on a daily basis.• Organized over 300+ in-studio and off-site video shoots.• Tracked project progress from pre-production to publication and provided status updates to stakeholders.• Identified & secured all logistical needs including models, influencers, shooting location, product and props. • Post-production duties included YouTube description, tags, timestamps, uploads and video engagement.

San Diego, California, Us

• Answered high-volume amount of calls with no existing phone-tree.• Used Zendesk customer service software to manage customer inquiries.• Deescalated customer issues prior to advancing to team leads.

San Diego, California, Us

• Same responsibilities as previous Jr. Sales Associate position listed below.• Assigned an additional 162 units for new housing development in Otay Ranch, Parc Place.• Led on-site home tours with future homeowners for upgrade options, resulting in $100K+ in sales.

Palm Desert, Ca, Us

• Sold & closed 162 total units of new housing development in Otay Ranch, Aviare.• Cold/warm called potential homebuyers and agents to generate interest prior to each phase release.• Prepared purchase agreements and performed contract signings.• Developed appraisal reports and comparisons for assigned appraisers.• Led on-site home tours with future homeowners for upgrade options, resulting in $200K+ in sales.• Managed customer service issues with existing homeowners.• Researched current and upcoming housing developments for competitive analysis.• Created weekly, quarterly and yearly reports using MS Programs and Pharoah Program.

Us

• Provided positive library experience through excellent customer service to multiple OC branches,• Educated walk-ins on library programs and current offerings.• Managed checkout, room reservations, phones and performed cashiering duties as needed.

San Diego, California, Us

• Provided logistic support of entire product inventory for both on-site and off-site warehouses. • Coordinated and tracked daily deliveries of new product purchases and replenishment.• Created weekly shipping reports and provided insights for improvement to management team.• Trained all temp employees in logistics tracking & accounting documentation.

Irvine, Ca, Us

• Cold/warm called for potential sponsorships and donations for S1M events.• Arranged weekly calls between Hall-of-Fame Quarterback Warren Moon and CEO David Meltzer with other company presidents, VP's and Directors of Marketing to present possible business opportunities.• Acted as Project Lead in managing five associate interns for client's new non-profit venture.• Drafted copy for S1M website, Twitter and Facebook. • Lead volunteer for 2011 Sports Dream Foundation & Scholarship Banquet in Las Vegas, NV and 2011 Pre-Espy Party at Boulevard3 in Los Angeles, CA.

Culver City, California, Us

• Interned directly under Senior Analyst on projects primarily focused within the entertainment industry.• Analyzed effectiveness of advertising concepts such as movie trailers, tv-spots and in-game ads by meeting with surveyed participants.• Helped developed and test online QRE's, clean-read data and reported on issues found.• Recruited and organized three large-scale focus groups for Microsoft gaming in Los Angeles, Chicago and New York.

Fullerton, California, Us

• Cold/warm called potential local advertising partners for CSUF's award winning newspaper.

Bachelor Of Arts (B.A.), Communications, Emphasis In Advertising

Communications