Rivaldi Armand Saputra Email & Phone Number

Bekasi, ID

Central Jakarta, Jakarta, Indonesia

• Analyze & manage confidential airline passenger records while prevent data leaks.
• Escalate to several airline by call or email regarding authority & policy changes for travel regulations in Australia, New Zealand, as well as international.
• Execute pricing strategy using GDS Sabre, Amadeus, & Galileo to provide air fare quotation, while process costing reports, invoice, refund.
• Liaise with airline regarding air fulfillment process such as e-ticket issue/reissuance, & ancillary supply.
• Resolve case by case query using CRM tool Salesforce, then personalize communication with corporate & retail customer to give the best outcomes for their issues.

Jakarta Selatan, Jakarta, Indonesia

• Facilitate end-to-end corporate learning & development program for 300+ employees in on-site and online settings.
• Communicate, negotiate, & partnered with 20+ professionals from various vendors, consulting firm, executive education provider.
• Accomplished 25+ projects training, learning, certification, including leadership program to Pennsylvania, USA.
• Managed administrative tasks such as registration check, trainer & participant receipts, allowance, scheduling, as well as participant feedback for accommodation and trainer.
• Supported training activities in both Indonesian & English language.

Bekasi, West Java, Indonesia

• Developed English reading, writing, speaking, & listening to elementary students.
• Tutored middle school students, assisting with English assignment & homework.
• Created weekly progress reports on student learning, using Microsoft excel.
• Applied blended learning methods in asynchronous & synchronous settings.
• Encouraged student engagement with the learning material.

Bekasi, West Java, Indonesia

• Performed administrative tasks such as filling, processing documents, drafting internal memos, & directly report to department head.
• Assisted in organizing cultural events, including preparation & coordination.
• Listened attentively during meetings and transcribed accurate notes for future reference.