Managed a team of 6 employees, made the employees schedule and managed the shift;Led the customer comms channels, handled all requests daily on business chats and social media; Compiled the customer service schedule on Trello and Google Suite catering for lack of resources and pressing ad-hoc requests.

Competencies:- Conceptualised an innovative small business and created the business model- Conducted marketing research and compiled the business plan- Successfully entered a Mexican government competition against 50 contestants - Filed documentation for obtaining a license to open the business- Designed the mobile infrastructure and created the menu- Marketed the business digitally on social media

Competencies:- Gathered requirements from customers for international shipments- Searched for suppliers and compiled competitive quotes - Coordinated the delivery; provided the driver with border crossing documentation to the USA- Tracked shipments 24/7; upon delivery, the billing was processed on Cargowise software- Conducted reporting in 3-hour intervals as expected by major clients such as Kromberg & Schubert

Competencies:- Supplied the automotive industry with a portfolio of 20 industrial scales - Created ready sales leads at the industrial park of Irapuato - Introduced new products to the market and to the existing clientele - Coordinated a team of 3 business developers

Competencies:- Sourced manual workers at automotive job fairs daily- Conducted their first interview and guided them through the selection process - Recruited and on-boarded successful candidates