Responsible for release management of all Blizzard console and mobile games worldwide.Created, coached, and managed Certification team to ensure games are in compliance with technical requirements from first parties, such as Xbox, PlayStation, Nintendo, Apple, and Google.Onboarded and managed new compliance certification vendors for console and mobile games.Built new and improved QA Compatibility Lab and team of specialists focusing on interoperability and performance testing for AAA titles such as: World of Warcraft, Diablo IV, Overwatch 2, Hearthstone, Diablo Immortal, and Warcraft Rumble.

Responsible for production, quality assurance, release management, and support for mobile apps.Managed development and deployment of innovative digital products across multiple platforms and regions.Created release management processes and best practices for iPhone, iPad, Android, and BlackBerry apps.Managed product development release schedules, databases, source code, assets, and milestone deliveries.Identified and evaluated competitive products, new developers, vendors, technologies, tools, and opportunities.

Built, trained, coached, and managed quality assurance, submissions, and porting teams.Managed technical projects including schedules, risks, milestones, budgets, and engineering teams.Created efficient testing, porting, deployment, and certification procedures and best practices.Proactively identified and resolved roadblocks, conflicts, and dependencies; escalating only when needed.Implemented Agile methodologies to successfully deliver high-quality products on time.

Managed engineering teams, projects, schedules, risks, priorities, and budgets.Managed porting, submissions, certification, deployment, and customer support for mobile games/apps. Developed process and best practices to maintain first party acceptance and certification rates above 98%.Identified and negotiated contracts and agreements for external developers, porting and testing vendors.Reduced porting and QA cycles from 8 weeks to less than 3 weeks for timely delivery of titles such as People (Time Inc), InStyle, Law & Order (NBC Universal), and Top Chef (Bravo) for Verizon, AT&T, Sprint, and T-Mobile.Tracked, analyzed, and reported KPIs to improve efficiency.

Managed product development, QA, submissions, certification, and deployment of mobile apps/games.Created, coached, and managed team of 20 in charge of product development, testing, operations, and IT.Managed strategic relations serving as main point of contact for all first parties and distribution channels.Responsible for timely creation of comprehensive and detailed product requirement documents.Produced and localized games such as Bomberman, Burger Time, and Lode Runner on time and on budget.Collaborated with management to create and manage business plans, budgets, forecasts, and roadmaps.Tracked studio and product P&L; created reports for internal auditing and for monitoring performance.Proactively identified and established best practices and continuously implemented process improvements.

Responsible for Compatibility Lab, Mastering Lab, release management, and developer support.Managed duplication, copy-protection, compliance, and certification for all games.Managed Compatibility team tasked with technical requirements compliance for PC/Mac/Console titles.Created company policy and process for archiving product source code and assets.Responsible for installer/launcher and digital rights management for PC games.Established CD/DVD manufacturing quality standards and verified specifications compliance.Worked with international and OEM teams to localize products for multiple regions and platforms.Served as Technical Liaison with Microsoft, Sony, Nintendo, Sega, Sonopress, and others.Collaborated with producers, developers, and QA to deliver high quality AAA titles such as Neverwinter Nights (BioWare), Unreal Tournament (Epic Games), and Sid Meier's Civilization III (Firaxis).Supported the simultaneous worldwide launch of Enter The Matrix game on multiple platforms.

Managed multiple technical projects and resources for internal and external production teams.Responsible for release management, quality assurance, digital rights management, and manufacturing.Designed game development hardware and video game cartridges for Atari, Nintendo, and Sega systems.Developed software tools and authored technical documentation.