Proven track record as a dependable Port Agent for the Columbia River’s largest vessel agency. Performed high quality vessel agency work including overseeing a diverse range of cargos and effectively managed the requirements of numerous vessels simultaneously. Demonstrated understanding of maritime compliance by providing assistance to vessels in adhering to Federal and State regulations and local port guidance, including US Coast Guard navigation and safety requirements, ballast water regulations, aquatic invasive species regulations, etc. Routinely interacted with port and terminal representatives, Columbia River Bar Pilots and Columbia River Pilots, local tug and launch companies, lines bureaus, stevedores and longshoremen, US Coast Guard, US Customs and Border Protection, trade associations including the Columbia River Steamship Operators’ Association, and others to ensure a safe, efficient, and cost-effective port call. With emphasis on team collaboration, efficiently managed the needs of multiple vessels while providing seamless support to fellow teammates when required. Proficiently attended to vessels at ports across Washington and Oregon, including the ports of Astoria, Longview, Columbia County, Kalama, Vancouver, Portland, in the Columbia River as well as Grays Harbor in Southwest Washington and Coos Bay in Southern Oregon showcasing a commitment to comprehensive and reliable port operations.

Maintained stringent safety protocols within challenging and austere cargo handling environments. Proven track record for ensuring compliance with Vessel Security Plans, adeptly navigating through various intricacies to guarantee the utmost safety and security standards were continually met. Entrusted with the critical responsibility of crew safety and training, overseeing comprehensive safety meetings and drills to ensure teams were well-prepared and equipped to handle a broad range of situations effectively. Demonstrated commitment to upholding safety standards, fostering a culture of preparedness, and executing protocols that prioritize the safety and well-being of crew members in all operational scenarios. Contributed to mobilization and de-mobilization of remote construction projects, most recently a $7 million FEMA breakwater repair.

Proficiently supervised a team of 10 employees covering 750 square miles of rural Maine, ensuring seamless operations and efficient coverage across diverse terrains. Coordinated with key stakeholders including hospitals, dispatchers, fire services, law enforcement, and crisis workers, facilitating collaborative efforts to address critical situations effectively. By establishing robust communication channels and fostering strong partnerships, enabled swift and cohesive responses to emergencies.

Spearheaded the development and expansion of retail door-to-door sales, catering specifically to the nutritional needs of athletic canines across the entirety of New England states. Played a pivotal role in establishing a company brand that resonated with the target market, facilitating a seamless transition into wholesale sales. Demonstrated an ability to navigate within a dynamic market environment, adjusting strategies and operations to accommodate substantial industry shifts, including adapting to the closure of all eight Greyhound tracks in New England.

Conducted Quality Improvement (QI) reviews, employing analytical skills to enhance operational efficiency and service excellence. Worked within the National Incident Management System (NIMS), demonstrating a structured and organized approach to handling emergencies and ensuring effective coordination in crisis situations. Responded to emergency calls around the clock, providing vital assistance to four rural communities. With a commitment to prompt and reliable service, exhibited strong dedication to community welfare, adaptability, and readiness in quickly addressing diverse emergency scenarios.

Navigated uncharted waters of the Yukon and Kuskokwim Rivers, demonstrating a high level of expertise in managing vessels through challenging and unfamiliar waters. Supervised diverse cargo operations, including petroleum and deck freight showing adaptability and proficiency in leading successful operations within demanding and unconventional settings.