Dulce Rivera Email & Phone Number

Phoenix, Arizona, United States

Tempe, Arizona, United States

• Managed a pipeline consisting of various portfolios (inclusive of active bankruptcy and foreclosure)• Processed over $250,000,000 of loss mitigation on default and imminent default mortgages saving Chase millions of dollars in foreclosure costs. • Conducted thorough financial analyses to evaluate loan viability, utilizing software tools for data entry and assessment.• Collaborated with internal teams to enhance process efficiency and address system issues, improving customer service quality.

Tempe, Arizona, United States

• Reviewed credit card applications and credit line increase requests, performing in-depth financial and risk assessments to determine creditworthiness.• Achieved a high level of lending authority by consistently meeting performance metrics.• Facilitated cross-departmental collaboration to optimize the customer experience and streamline the underwriting process.

Tempe, Arizona, United States

Completed a 6 month internship as a credit card underwriting specialist which included 4 month training to obtain lending authority and later joined the department as a official full time team member.