Sr. Loan Officer with 7+ years of experience leading high-value mortgage transactions and consistently surpassing margin targets. Demonstrates strong analytical and problem-solving skills. Proven track record in relationship building and client satisfaction, with expertise in new and existing home purchases. Adept at pioneering new product testing and refining mortgage processes to enhance client satisfaction.
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Home Loan ConsultantBetterDetroit, Mi, Us -
Home Loan ConsultantBetter Sep 2024 - PresentNew York, United States -
Sr. Loan OfficerNew American Funding Sep 2019 - Sep 2024Greater Detroit Area-Lead high-value mortgage transactions, surpassing company margin targets.-Pioneered beta testing of new products and pilot programs, contributing valuable insights for product development and refinement.-Manage intricate loan processes, ensuring exceptional customer satisfaction rating of 4.91 stars across 223 reviews, ranking in the top 5% among peers.-Foster strong relationships with real estate agents, processors and underwriters to streamline the mortgage process and enhance client experience. -
Loan OfficerNew American Funding Apr 2019 - Oct 2019Novi, Michigan -
Mortgage BankerQuicken Loans Nov 2017 - Dec 2018Detroit, Michigan-Adapted to company needs by transitioning between refinance, purchase, and serviced client origination, demonstrating versatility.-Fostered strong relationships with clients, guiding them through critical financial decisions and adapting communication styles to meet diverse needs.-Pioneered new approaches to client servicing, implementing strategies that improved retention rates and generated positive referrals.-Streamlined mortgage processes, reducing approval times and enhancing client satisfaction. Consistently exceeded loan origination targets. -
Vice PresidentAkillez Marketing Jul 2017 - Dec 2017Ann Arbor, Michigan-Manage, delegate, and communicate the needs of day to day duties on various campaigns throughout the area. -Lead demonstrator of the company’s key products and services working with fortune 500 companies.-Promoted to Vice President in September 2017 from enormous margin increases of growth from expanding my territory. -Participated in numerous site visits to better understand our clients needs in order to tailor products and services for customer satisfaction. -Managed and led sales team of 17 individuals upon recommended company standard quotes and qualifications needed on performance.
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Car Wash AttendantLee Road Soft Cloth Sep 2016 - Aug 2017Brighton, Michigan-Greet customers in a professional manner upon company standards. -Detailed vehicles to customer satisfaction and requirements of company standards. -Monetary transaction capabilities on services rendered. -Maintenance on vehicles and company site. -Upsell the customers to a subscription or higher value of services creating a better experience creating referral recommendations.
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OwnerRobertson Multi Services Jun 2016 - Aug 2017Plymouth, Michigan-Built client base of customers on variety of services from lawn, electrical, plumbing, and maintenance. -Invoice customers prices depending on hours and labor performed at each location or business site. -Promote sales and marketed company products and services throughout the territory increasing sales quarterly 17+ percent.
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Crew MemberWendy'S (Pertoria, Inc.) Sep 2015 - Jun 2016Brighton, Michigan-Superb written and verbal communications abilities.-Greet guests and patrons personally as they enter into the establishment.
Frequently Asked Questions about River R.
What company does River R. work for?
River R. works for Better
What is River R.'s role at the current company?
River R.'s current role is Home Loan Consultant.
Who are River R.'s colleagues?
River R.'s colleagues are Naina Jain, David Ivanovic, Blessen Thomas, Partha Pratim Saha, Jose Luis Mendoza, Deepak Kadyan, Linda Whiteside.
Not the River R. you were looking for?
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River Brown
Open To Work!Leader Driven And Open To Learn More.Resume By Request.A Candidate With Multiple Skill Sets.Cheyenne, Wy -
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