River Ivy Vondi (Jill Tomlinson) Email & Phone Number

Remote

Playtested the game to find bugsDocumented bugs on a Google Doc including procedures for reproductionRecorded playtest sessions with OBS Studio while providing feedback based on level design observations and other gameplay issues

Remote

Level Designer- Identified maps for the cooperative mode that needed balance changes/updates. - Analyzed the reasons why these maps were incorrectly balanced in order to successfully bring them in-line with the difficulty of the other maps.- Collaborated with team members on ideas on updating these maps.- Play-tested updated maps to ensure proper balance..

Remote

• Monitored social media channels for brand interactions from Guests of national restaurant chains
• Engaged with social media users by employing brand voice
• Resolved Guests’ concerns through empathy, understanding, and quick response times
• Organized social media posts with content labels based on Guests’ sentiment and post topic
• Collaborated with team members regarding changing issues and priorities depending on queue volume, seasonal promotions, shifting pandemic rules, and unexpected obstacles in daily restaurant operations

Savoy, Illinois, United States

• Exercised extreme attention to detail and organization when retrieving customers’ orders
• Coordinated with coworkers on the eCommerce team to ensure accuracy and timely delivery to customers
• Consistently exceeded department’s quota of 100 items picked per hour

Decatur, Illinois, United States

• Monitored associates to streamline front end productivity
• Delegated responsibilities according to each associates’ strengths and weaknesses
• Enforced and modeled guidelines set by Walmart to uphold standards and maintain brand image
• Finalized nightly financial operations
• Adapted to daily challenges and unexpected situations
• Implemented new policies and trained associates with the new standards

Decatur, Illinois, United States

• Educated customers on the use of self-checkout terminals
• Solved technical and mechanical issues with terminals
• Collaborated with loss prevention associates
• Monitored customers and assisted with use of self-checkout terminals as needed

Decatur, Illinois, United States

• Developed business and marketing strategies utilizing Etsy’s analytics and other analytical software to adjust strategies and boost Search Engine Optimization (SEO)
• Produced high quality hand-made jewelry with proprietary design and manufacturing process
• Promoted sales through social media campaigns on Facebook, Instagram, Pinterest, and Etsy platforms
• Organized and prioritized operations and responsibilities to efficiently manage project tasks

Game Design

Information Technology

Self-paced program consisting of two courses regarding databases.

English Language And Literature, General