 Investigated and launched a product of new payment method, defined business strategy and roadmap, designed workflow and UX prototype, and drove the implementation across different function teams. Fostered a culture of continuous improvement and innovation, leading to the development of cutting-edge financial technologies and enhanced operational efficiency.

 Defined and executed the product vision and strategy for the company, leading the full product lifecycle from conception to deployment, and established key metrics aligning with company goals. Directed a remote Scrum team of five, including UX designers and developers, to deliver innovative solutions that met market demands and advanced company objectives. Successfully launched and continually enhanced the SLKY trading support system, integrating automatic market information and options data acquisition, resulting in a daily time saving of two hours for traders. Developed and streamlined automated workflow tools by integrating CRM, Bank App, and Broker API for trading newly-listed stocks, reducing manual tasks by four hours per stock.

 Managed the company’s PaaS framework, including critical components like IoT data parser and user management, ensuring seamless functionality and integration. Supervised the development and launch of a crucial enterprise logistics management product, incorporating data from over 10 IoT sources to streamline road freight operations and improve truck cargo efficiency by 20%. Oversaw a team of 8 Product Managers, providing guidance and mentorship to drive product development. Harmonised definitions of "Users" and "Customers" across five departments, enabling more cohesive product integration across the company. Steered strategic planning and implementation of SaaS solutions in the IoT space, fostering technological innovation and operational excellence.

 Co-led the planning, development, and implementation of the enterprise WeChat product, positioning it as the first enterprise collaboration SaaS product in China with over 12 million enterprise customers. Oversaw 15+ IM software functions and embedded business applications in enterprise WeChat, drove to achieve penetration rate reaching 25%, and cumulative penetration rate reaching 60%+. Orchestrated a 12-month transition of Tencent's internal collaboration platform to enterprise WeChat, coordinating with over 10 internal teams and seamlessly migrating 40,000 users. Oversaw product strategies and roadmaps for WeChat Phonebook, managing its evolution through 37 version releases, including a highly successful iOS jailbreak version with over 70% retention rate. Achieved top ranking in China's Appstore for two consecutive weeks with the WeChat Phonebook, attracting tens of millions of daily users at peak usage. Initiated and led the invention process for 40+ technology patents, successfully achieving grants for 30+, demonstrating a significant role in pioneering industry advancements.

 Provided IT consulting services to clients in the insurance sector using McKinsey methodology and best practices, demonstrating a deep understanding of IT management and governance. Successfully executed three key projects in the insurance industry, leading to a significant achievement of more than 10% cost reduction in IT budgets.

 Contributed to multiple software projects at Oracle as an engineer, utilising Java, SQL, and Oracle middleware, showcasing versatility and technical proficiency. Pioneered the early development of QR code analysis and generalisation technology, demonstrating innovation and forward-thinking in software engineering.

 Led the development and operational management of PA18, PingAn Tech’s first official website, overseeing its evolution across 15 versions. Collaborated closely with business units to integrate over 100 key requirements, ensuring the website effectively supported the group's diverse financial services.