Spearheaded the creation and enhancement of site and blog content to elevate quality and SEO effectiveness • Produced engaging content on diverse topics, including travel, health, relationships, hospitality, and more • Proficiently managed and formatted articles within the WordPress CMS platform.

Conducted comprehensive audits of client websites to ensure adherence to high-quality standards and style guidelines • Revamped subpar content and optimized existing material for superior SEO performance • Crafted engaging social media content for Facebook and Instagram, maintaining the company's unique voice and style

Conducted in-depth keyword research to uncover untapped SEO opportunities for diverse clients • Created compelling ad copy, blog posts, and website content for both D2C and B2B businesses • Topics covered a wide spectrum, including health, education, work advice, product reviews, listicles, technology, and current trends • Ensured website content was search-engine optimized, complete with meta tags, titles, and descriptions • Proactively engaged with clients to assess their needs and deliver tailored solutions

Utilized attention to detail to audit new website features and ensure they worked properly and looked correct • Communicated with the necessary parties to ensure any errors were corrected in a timely fashion • Kept careful documentation of all efforts to ensure clear communication when new teams worked on the same product • Handpicked by the CTO to be the exclusive QA tester for the security features of the company

Was the first point of contact at the company, ensuring everyone was received in a friendly and professional manner • Coordinated between staff to organize meetings, schedule office activities, and communicated with third-parties to ensure everything from minor events to complex operations ran smoothly • Revolutionized how documents were organized by creating a digital and physical system to reorganize all important documents for safekeeping and easy recall in my spare time with management's blessing • Ensured a well-equipped office to regularly accommodate 70+ staff and communicated with vendors to replenish when necessary

Communicated between patrons, managements, third-parties and other libraries to ensure all needs were met, and patron experiences exceeded expectations • Was the patron’s first point of contact at the library and ensured everyone was welcome and accommodated regardless of race, age, and socio-economic background • Maintained an organized database of patron records and library material records and ensured compliance with current library systems • Ensured the security of private patron accounts and sensitive information