Rivka Yaakobof Email & Phone Number

Rosh Haayin, Center District, Israel

During the period in which I worked as a call center representative, I was recognized for reliablymeeting my targets due to my ability to present all required financial and legal details to clientspleasantly and in a clear, analytical way within a reasonable time frame. Thanks to my telephoneservice experience and thousands of calls over the years, my skills in conversation managementreached the point where calls very rarely needed to be escalated to a more senior staff member.

Israel

During the work, I was required to assist customers who asked to join Muehedat in Digital, support existing customers and help new customers.The work required patience, communication skills, understanding the client and accessibility to older clients as well.

Coordinating meetings for Isramedia advertising agency, I was responsible for all practical aspects ofthe first encounter: suitably representing the company, providing details about marketing tools andresults, and liaison with marketing personnel and executives within potential client companies. OnceI had gained a fuller understanding of client needs, I was even occasionally asked to join meetingswith the sales manager working with both small- and medium-sized businesses and largeenterprises.