Rixvan Malick Email & Phone Number

Ubl Head Office Mai Kolachi Road Karachi

Ubl Head Office Mai Kolachi Road Karachi.

 Answering inbound calls and record data with accuracy, and providing detailed information on each banking products including Consumer, Retail Banking products. Using CRM Application for providing information to customer regarding their account and checking customer profile, balance inquiry, cheque clearance information. Using Customer Service Management (CSM) application for checking customer application status of their applied products. Conveying Data through the Altitude Application to the destination for accurate and prompt delivery and logging service request against customer query. Taking ATM card ordering and replacement request, including ATM card activation ,Cheque Book ordering, and its Activation, Credit Card ordering and its Activation  Helping Complaint Management Department in handling customer complains, solving queries and satisfying the customer using Altitude Application. Making customer call backs. Making outbound calls for ongoing promotions for cross selling the products.

Teen Talwar Clifton Karachi

 Dealing with the Customers as a Shift Manager and fulfilling their needs.  Daily performance reporting to the Restaurant Manager regarding Sales and Labors through E-mail.  To Provide the Highest Level of Food Quality as well as Keep Follow up on Good Customer Service. Controlling Labor and wastage, Preparing daily Cash Sheet Report, Daily Product Reporting, Ordering to Supplier, Cash handling, petty cash making Inventory checking, Follow up on daily variance,  Community relation ship Training and development of staff