An energetic and result oriented leader, well versed with working in different verticals in an organization. Start up enthusiast, always thriving to work to the best of my abilities & making sure that the team is growing synchronously.A Professional with 9years+ experience in Quality, Training, Coaching & Mentoring, Team Building, Process Improvement, Team management, Sales, Customer Experience, (B2B, B2C & D2C). Experienced in driving successful projects in Customer Success, Sales, Customer Experience (NPS, CSAT, CES).I am passionate about building successful teams that are centered around providing an extraordinary customer experience. I often communicate a clear, strategic vision as well as initiate effective training and coaching for both veteran and junior team members. I had worked upon multiple projects within the customer service, sales & customer experience space. These projects are aimed at enhancing the customer experience and interaction on the sales platform in its growing phase for both demand and supply.