Riya Dhingra Email & Phone Number

Leading Analytics for Affordability Payments Product, and POS devices.- Conceptualising, developing, and owning success of data products- Defining user persona, user journey- Enabling data-driven decision making- Conceptualising Customer Experience OKRs across payments products- Team Management (designing team structure, hiring, driving employee engagement and growth)

New Delhi Area, India

Managed projects end-to-end and focused on strengthening client relationships in the healthcare space in the US. Worked with senior leadership in designing business proposals, proof of concepts, and defining project scope. Contributed efforts in talent recruitment to help the team grow from 20 to 110+ members in 4 years. Key projects included:• Market assessment, and go-to-market strategy for pipeline products• Exploratory data analysis: Descriptive, Diagnostic, Predictive, Prescriptive for Oncology market products using historical claims data• Patient Journey Analysis• Clinical Trial Sites prioritisation • Customer targeting and segmentation• Post-launch and steady-state commercial designQral Group is a management consulting firm that uses the latest advances in analytics, research, and technology to help pharma/biotech commercial leaders solve new business challenges. Our area of expertise is in Biotech, Gene Therapy, Rare Diseases, and other Specialty Therapeutics.

Gurgaon, India

Gurgaon, India

• Designed and developed sales dashboards for leading pharmaceutical firms in the US and Japan• Designed goal setting models, fairness analysis frameworks for sales forces catering to different products• Was the SME for several business processes and conducted training sessions to onboard new employees• Top performer (3% among 300+ associates); selected by the senior leadership to transition to the Business Operations vertical

Bachelor Of Science (B.Sc.), Electronics Hons., First Class With Distinction (81%)

Certificate, German Studies